Night Auditor- Guest services

2 settimane fa


Provincia di Venezia, Italia San Clemente Palace Venice A tempo pieno

NIGHT AUDITOR San Clemente Palace Venice –
It features a collection of beautifully restored monastic structures, a 12th-century chapel, and nearly 6 hectares of ancient gardens offering breathtaking views of the city, along with 196 meticulously furnished rooms and suites – including the largest and most exclusive suite in Venice.
Annual art installations rotate throughout the property in conjunction with the Venice Biennale. Inside, the hotel seamlessly blends contemporary style with Renaissance influences, boasting six-meter-high ceilings, wide corridors, grand staircases, and intricate details such as terrazzo floors, silk-covered walls, and Murano glass chandeliers, making it one of Europe's premier hotels for art exhibitions.
Serenity permeates the hotel's exclusive environment, enhanced by the hotel's heated outdoor pool, tennis court, jogging paths, pitch & putt golf course, and a fully equipped kids' club – ensuring an unforgettable stay.
The hotel's proximity to St. Mark's Square, its exceptional culinary offerings featuring a rich variety of Italian cuisine, and its unique combination of event spaces invite guests to create truly memorable experiences.
As Night Auditor, you will be responsible for ensuring smooth overnight hotel operations while maintaining the highest level of guest service and accuracy in financial reporting. You will oversee nightly front office activities, manage guest interactions, perform daily reconciliation of accounts, and serve as a key point of contact during nighttime hours.
Managing and supervising all overnight front office operations
• Providing courteous and efficient assistance to guests throughout the night
• Monitoring property systems, alarms, and emergency protocols
• Addressing guest feedback, special requests, and nighttime incidents
• Coordinating with Housekeeping and Maintenance for urgent nighttime needs
Previous experience as Night Auditor, Night Receptionist, or Front Office role in luxury hospitality
• Strong understanding of front office operations and hotel accounting procedures
• Ability to work independently and remain calm during night emergencies or peak moments
• Proficiency with PMS and hotel management systems
• Fluent in English and Italian (additional languages are a plus)
• Flexible, guest-focused, and committed to delivering exceptional service
A key operational role within one of Europe's most prestigious luxury hotels
• Professional development and training opportunities
• Ready to join our Front Office team and contribute to exceptional guest experiences overnight?



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