Casa Laveni

Casa Laveni is the first boutique hotel in Milan by Bohopo Group, an international hospitality group with over 11 boutique hotels across Europe. Located in Via dei Bossi, just a few steps from Milan's Duomo, Casa Laveni is a new boutique hospitality project focused on service quality, operational excellence, and a guest-centric approach. For our opening team, we are currently looking for a: Front Office Agent – Night Shift The Front Office Agent (Night Shift) will be responsible for ensuring smooth night operations at reception while maintaining a high level of service and attention to guest needs during overnight hours. Key Responsibilities Manage night-time Front Office operations and guest assistance Handle late check-ins and early check-outs Monitor reservations and ensure accuracy in the PMS Act as the main point of contact for guests during the night Perform basic night audit and reporting activities Coordinate with security and housekeeping when required Handle guest issues and emergencies professionally and independently Ensure a safe, calm and welcoming environment during night hours Follow hotel procedures and service standards at all times Requirements Minimum 1 year of experience as Front Office Agent or Night Receptionist in boutique or luxury hotels Fluency in Italian and English Knowledge of an additional foreign language is a plus Strong sense of responsibility and problem-solving skills Ability to work independently and manage night operations autonomously Professional, calm and service-oriented attitude What We Offer Full-time contract (3 or 6 months, with possibility of renewal) Night shift schedule: 23:00–07:30 (30-minute break included) Work schedule: Monday to Sunday, with two rotating days off per week Salary based on experience Further benefits will be discussed in detail during the interview process. Apply now to join the opening team at Casa Laveni OPENING MARCH 2026