Customer Service Assistant con SAP Excel

2 giorni fa

Lombardia, Lombardia, Italia Terumo Neuro Tempo pieno
JOIN OUR TEAM AT TERUMO NEURO At Terumo Neuro , a leading medical device company, we are committed to advancing healthcare through innovative technologies and a strong sense of purpose. Join our dedicated Customer Service team Customer Service Representative – Italy Milan (Hybrid – at least 3 days/week on-site) ✨ Process customer orders (direct & consignment) via SAP HANA ERP Maintain customer account records & order histories Support consignment & tender agreements Monitor inventory, consignment & trunk stock Manage returns (RGAs, complaints) with global CS & QA teams Coordinate product returns with European warehouse Assist customers, sales teams & distributors (availability, order status, deliveries) Prepare sales reports upon request Previous experience in customer service or a recent graduate in the field ✔ Strong MS Office skills (Word, Excel, Outlook, Teams) ✔ Excellent communication & phone skills ✔ BONUS POINTS: ➕ Experience in high-tech, pharma or medical device industry ➕ Knowledge of SAP ERP ➕ Experience supporting direct sales organizations ➕ Bachelor’s degree or Master's degree ➕ Fluent English Apply now and be part of a dynamic, international team at Terumo Neuro #TerumoNeuro #WeAreHiring #CustomerService #JobOpportunity #MilanJobs #CareerOpportunity #CustomerSuccess #SAP #MedicalDevices #Teamwork #JoinUs #NowHiring #Ita