Billing & Order Entry Specialist with Dutch (Relocate)
2 settimane fa
- Managing and processing orders.
- Reviewing & managing contracts data in our ERP system and monitoring they are following company policies.
- Processing data for new orders and order modifications.
- Create billing invoices and credit notes.
- Preparing & sending indexation renewal letters to customers.
- Requesting guarantees for the placed orders.
- Completing commercial correspondence and supporting project managers with order related matters.
- Communication verbally and in writing in Dutch & English.
- Be the first point of contact for contractual questions from our customers.
- Checking contracts and approvals in our CRM tool.
- Support and manage dispute resolution.
- Maintaining the master data of our customers.
- Communicating proactively with clients.
- Run calculations for customer offers.
- Fluency in Dutch and English.
- Excellent verbal and written communication skills.
- Ability to effectively communicate with internal and external customers.
- Excellent proficiency with MS Office suite.
- Effective time management, in order to meet deadlines.
- A positive attitude and ability to provide an excellent customer service.
- Ability to work independently and to carry out assignments to completion.
- A team player who enjoys working in a team environment.
- Minimum experience working in an administrative role preferably within Finance or Legal.
- Previous experience in finance, customer service, order to cash, quote to cash, accounts receivable, billings, disputes, collections, contract administration or legal related work.
- High proficiency with MS Excel.
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