Front Office Intern
1 mese fa
Front Office Intern A Front Office Intern assists in daily Front Office operations and works with customers and Guests as part of a project used to demonstrate your abilities to work in the hotel management sector.
What will I be doing? As Front Office Intern, you will assist in daily Front Office operations and work with customers and Guests as part of a project used to demonstrate your abilities to work in the hotel management sector. A Front Office Intern is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
Ensure accurate and efficient running of reception including check in/out procedures Respond to Guest queries in a timely and efficient manner Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from Guests and/or other departments Demonstrate a high level of customer service at all times Understand thoroughly all hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties Maximize room occupancy and use up-selling techniques to promote hotel services and facilities Understand correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy Answer switchboard calls, as required Ensure all Guest deliveries and messages are received effectively and efficiently Act in accordance with fire, health and safety regulations and follow the correct procedures when required Act in accordance with policies and procedures when working with front of house equipment and property management systems Attend appropriate training courses, when required Follow and adhere to company brand standards Assist other departments wherever necessary and maintain good working relationships with Team Members Work with your Manager to identify a specific project to complete during your internship placement Proficient in Italian language What are we looking for? Front Office Interns serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Previous experience in a customer-focused industry Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Ability to work on your own and as part of a team Competent level of IT proficiency Proficient in Italian language What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its portfolio. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. Our amazing Team Members are at the heart of it all
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Front Office Intern
1 mese fa
Lazio, Italia Hilton Worldwide, Inc. A tempo pienoJob Description - Front Office Intern (HOT0B3W2) Work LocationsHilton Rome Eur La LamaViale Europa 287Rome 144A Front Office Intern assists in daily Front Office operations and works with customers and Guests as part of a project used to demonstrate your abilities to work in the hotel management sector.What will I be doing? As Front Office Intern, you will...
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Front Office Intern
1 mese fa
Lazio, Italia Hilton A tempo pienoFront Office Intern A Front Office Intern assists in daily Front Office operations and works with customers and Guests as part of a project used to demonstrate your abilities to work in the hotel management sector.What will I be doing? As Front Office Intern, you will assist in daily Front Office operations and work with customers and Guests as part of a...
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Front Office Intern
1 mese fa
Lazio, Italia Hilton Worldwide, Inc. A tempo pienoJob Description - Front Office Intern (HOT0B3W2) Work Locations Hilton Rome Eur La Lama Viale Europa 287 Rome 144 A Front Office Intern assists in daily Front Office operations and works with customers and Guests as part of a project used to demonstrate your abilities to work in the hotel management sector. What will I be doing? As Front Office Intern,...
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Front Office Intern
1 mese fa
Lazio, Italia Hilton Worldwide, Inc. A tempo pienoJob Description - Front Office Intern (HOT0B3W2)Work LocationsHilton Rome Eur La LamaViale Europa 287Rome 144A Front Office Intern assists in daily Front Office operations and works with customers and Guests as part of a project used to demonstrate your abilities to work in the hotel management sector.What will I be doing?As Front Office Intern, you will...
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Front Office Intern
1 mese fa
Lazio, Italia Hilton Worldwide, Inc. A tempo pienoJob Description - Front Office Intern (HOT0B3W2) Work LocationsHilton Rome Eur La LamaViale Europa 287Rome 144A Front Office Intern assists in daily Front Office operations and works with customers and Guests as part of a project used to demonstrate your abilities to work in the hotel management sector.What will I be doing? As Front Office Intern, you will...
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Front Office Intern
1 mese fa
Lazio, Italia Hilton Worldwide, Inc. A tempo pienoJob Description - Front Office Intern (HOT0B3W2) Work Locations Hilton Rome Eur La Lama Viale Europa 287 Rome 144 A Front Office Intern assists in daily Front Office operations and works with customers and Guests as part of a project used to demonstrate your abilities to work in the hotel management sector. What will I be doing? As Front Office Intern,...
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Front Office Intern
1 mese fa
Lazio, Italia Company Overview A tempo pienoA Front Office Intern assists in daily Front Office operations and works with customers and Guests as part of a project used to demonstrate your abilities to work in the hotel management sector. What will I be doing? As Front Office Intern, you will assist in daily Front Office operations and work with customers and Guests as part of a project used to...
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Front Office Intern
1 mese fa
Lazio, Italia Company Overview A tempo pienoA Front Office Intern assists in daily Front Office operations and works with customers and Guests as part of a project used to demonstrate your abilities to work in the hotel management sector.What will I be doing?As Front Office Intern, you will assist in daily Front Office operations and work with customers and Guests as part of a project used to...
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Front Office Intern
1 mese fa
Lazio, Italia Company Overview A tempo pienoA Front Office Intern assists in daily Front Office operations and works with customers and Guests as part of a project used to demonstrate your abilities to work in the hotel management sector. What will I be doing? As Front Office Intern, you will assist in daily Front Office operations and work with customers and Guests as part of a project used to...
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Impiegato/A Front Office
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Front Office
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Responsabile Front Office
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Front Office Agent
5 mesi fa
Lazio, Italia Hilton Worldwide, Inc. A tempo pienoJob Description - Front Office Agent (HOT0AMEY)Work LocationsAleph Rome - CurioVia di San Basilio, 15Rome 187A Front Office Agent assists in daily Front Office operations and works with customers and Guests to serve their needs and provide an excellent customer service experience.What will I be doing?As Front Office Agent, you will assist in daily Front...
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Impiegato/A Front Office
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Front-office Commerciale
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Impiegato/A Front Office
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Lazio, Italia Femat A tempo pienoSi ricerca per hotel a 4 stelle una figura da inserire con il ruolo di Impiegato/a front office e accoglienza clienti.La risorsa, inserita all'interno di un ambiente dinamico e stimolante, si occuperà di: gestire l'accoglienza clienti, fornitori e visitatori, supportare l'amministrazione nella registrazione delle fatture, supportare le attività relative a...
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Front Office Agent
1 mese fa
Lazio, Italia Hilton Worldwide, Inc. A tempo pienoJob Description - Front Office Agent (HOT0AMEY) Work Locations Aleph Rome - Curio Via di San Basilio, 15 Rome 187 A Front Office Agent assists in daily Front Office operations and works with customers and Guests to serve their needs and provide an excellent customer service experience. What will I be doing? As Front Office Agent, you will assist in...
