Sales Operations Coordinator
3 settimane fa
W Rome is currently casting for a Sales Operations Coordinator.
Reporting to the Director of Sales, the role is responsible for coordinating and organizing all banquets, events, and meetings on property.We are on the hunt for extraordinary passionate hospitality talents who will be ready to join us as soon as possible.About usW Rome redefines the luxury hotel scene of the Eternal City through its informal yet impeccable Whatever/Whenever service and trademark high energy.
It is the perfect match for the duality of the Italian, between reverence for tradition and defiance of expectations, a magnetic social hub shedding light on the future of the Eternal City.What we offerProfessional career progression at international level in 8000 Marriott hotelsLearning and development opportunities online, on the job, and in classDiscounts on hotel rooms, gift shop items, food, and beverageExperienced management motivated and engaging colleaguesCharity events, Wellbeing activities through the TakeCare programCanteen service and uniformThe impact you'll makeWhat more could our guests want than outstanding service, a clean comfortable room, and delicious food and drink?
It will be your job to make sure they get even more from their stay with us.
Plan, coordinate, and execute all banquet events, ensuring that each event runs smoothly and meets the client's expectations.
This role requires excellent communication skills, the ability to multitask, and a strong customer service orientation.You'll help create the warmest welcomes and most memorable visits that keep them coming back again and again.What you'll doManage event timelines, liaise with BF and other departments, overseeing event setup and breakdown, and address any issues that arise during the event.Plan and coordinate all aspects of banquet events.Communicate with clients to understand their event needs and preferences.Ensure very clear and smooth communication with clients and with hotel operations.Create detailed event timelines and schedules.Coordinate with a variety of departments such as rooms, kitchen, banquet operations, restaurants, and bars to maintain the highest service and BF standards while maximizing profits through outstanding customer service.Oversee event setup and breakdown and ensure all event details are executed according to plan.Provide exceptional customer service to clients and guests.Work closely with the sales team to secure new business.Maintain accurate records of all events.Conduct post-event evaluations to identify areas for improvement.Handle multiple events simultaneously.What we're looking forFluent English and ItalianA warm, people-oriented demeanorA team-first attitudeA gift for paying attention to the smallest detailsPositive outlook and outgoing personalityStrong communication skillsPlanning, multi-tasking, and time-management skillsYou're welcomed hereOur highest priority is making you feel as welcome as our guests.
We want you to know you're important to us and that you'll make an impact in your role, and for that, you'll be appreciated and valued.Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Marriott International does not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state, or local laws.
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