Graduate Process Improvement Specialist
4 giorni fa
****Please note that this position could be based in any Amazon Operations centre listed in the description, with most of the roles based in the Northern regions of the country, depending on availability and business needs.
Please note that the role is an on-site one.
Relocation support will be provided as needed.
****
Amazon's global last-mile operation is always evolving.
As a Process Improvement Manager, you'll streamline and elevate our processes.
You'll work with management teams to help us meet a number of operational goals, touching on topics including customer service and productivity.
This dynamic role offers plenty of opportunities to continue learning every day.
Key job responsibilities
Plan and implement continuous improvement initiatives designed to innovate the driver experience and make our processes more efficientAudit processes for compliance and work to close any gapsAnalyze feedback and use data to own and implement process improvements at the siteWork with station management and other stakeholders to identify and solve process-related issuesA day in the life
As a Process Improvement Manager, you'll be at the forefront of making Amazon's logistics better – which means improving safety, productivity, and quality.
Part of your role will involve running observations and audits to identify where processes could be enhanced.
Another part of your role will be recommending changes and using your project management and stakeholder management skills to put new processes in place.
You'll be based at one of our sites and accountable for positively influencing operational efficiency at the site.
If needed, you will carry out analysis at other local or national sites.
On top of dealing with productivity and safety, you'll have the opportunity to share best practices and ideas with our EU network.
In this role, you'll use data to drive improvements and continue to grow our shipping capabilities.
About The Team
As part of Amazon Customer Excellence Systems (ACES) team, we work to continually improve the Amazon Logistics experience.
We look after high-impact initiatives and help to develop, roll out and look after a range of logistics-focused projects.
Recent examples include launching and expanding micro-mobility delivery (via e-cargo bike or on foot) across Europe, and electric vehicle delivery.
Using data-driven tools, we're able to see how we can make processes better and more efficient, or how we can reduce waste across the business.
Our team supports field operations to launch new programmes and technology-based solutions across Europe, helping them meet customer demand and drive customer-focused innovation.
We're also responsible for raising the bar for our learning teams and making the onboarding experience for Associates, Delivery Partners and Managers as engaging as possible.
There are lots of different opportunities within the ACES team, so we welcome people with a broad range of skillsets.
We work across a network of 200+ delivery stations to make sure everything from onboarding to delivery methods are as effective as possible.
At its core, we work to make Amazon a safe, enjoyable place for our people and ensure on-time deliveries, always.
Basic Qualifications
A degree in business, supply chain, transportation, economics or a technical fieldRelevant experience in using data or anecdotal evidence to influence business decisionsRelevant experience of communicating with a wide range of stakeholders, including your peers and leadershipPreferred Qualifications
Preferred qualifications are not required to apply for a position at Amazon.
If you have all the basic qualifications above, we'd love to hear from you.
Experience in Lean, Six Sigma and Kaizen techniquesExperience with supporting tools (e.g., Minitab, JMP, MS Excel and MS Access)Amazon is an equal opportunities employer.
We believe passionately that employing a diverse workforce is central to our success.
We make recruiting decisions based on your experience and skills.
We value your passion to discover, invent, simplify and build.
Protecting your privacy and the security of your data is a longstanding top priority for Amazon.
Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Company - Amazon Italia Transport Srl
Job ID: A2869822
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