Front Office Supervisor
3 settimane fa
**About us**:
Leonardo Hotels is well positioned for the future as a long-term secure employer and is looking for personalities
We live our motto **BE YOURSELF**. Conformity, strict regulations and rigid rules have long been history with us. What counts for us is your personality. Nobody has to hide or change for us - just be who you are.
In our colourful and somewhat crazy team - the **Leonardo Family** - your motivation, your opinion and your ideas are in demand.
**What we offer**:
- Discounts on accommodation and in Fattal Hotel Group restaurants
- Europe-wide networking via the internal employee app "LEAPP"
- Support in balancing work and family life
- Training and development programmes in our Leonardo Academy
- Team events
**Your Main Duties**:
- You make sure the guests feel at home, by providing the best personal service
- Handling administrative tasks
- Scheduling
- Leading the Front Office Team and acting as Front Office Manager when needed
- Contributing to the personal and professional growth of your colleagues
- Being the best example
**Your Profile**:
- At least 4 years of professional experience at the Front Office, preferably in medium/big city hotels
- Hospitality is in your veins
- Stress resistant, accurate and decisive
- Responsible and able to lead a team
- Flexible in working on shifts
- Fluent in English and in Italian
- Good knowledge of the main IT systems and booking systems (OTA)
- Good knowledge of Milan, its hidden treasures and lifestyle
Contratto di lavoro: Tempo pieno
Benefit:
- Convenzioni aziendali
- Mensa aziendale
- Parcheggio libero
- Sconti sui prodotti o servizi dell'azienda
- Supporto allo sviluppo professionale
Orario:
- Turni
Tipi di retribuzione supplementare:
- Maggiorazione lavoro festivo
- Maggiorazione lavoro notturno
- Quattordicesima
- Tredicesima
Esperienza:
- Front Office Agent: 4 anni (Preferenziale)
Lingua:
- Inglese (Obbligatorio)
- Italiano (Obbligatorio)
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