
Incident/ Service Manager
2 settimane fa
Pan-european market infrastructureIncident ManagerAzienda Our client is the leading pan-European market infrastructure.
Offerta Key accountabilities: Overseeing incident management process and team members involved in resolving incidents.Manage every aspect of the incident starting with its assessment and leading up to its resolution.Lead recurring meetings to keep relevant parties updated on the status of the incidents.Respond to a reported incident, identify the cause, and initiate the incident management process accordingly with the group practice and SLA.Communicate with top management if major issues are identified.Develop and maintain incident processes and procedures related documentation.Document incident details, causes, and resolution actions.Competenze ed esperienza Successful candidate: Previous experience in incident management and service management.Knowledge of IT service management software (e.g., ITIL).Excellent communication, collaboration, and coordination skills.Analytical, problem-solving, and time management skills.Attention to detail and proficiency in documenting incidents.Degree in computer science.Good knowledge of the English language.Completa l'offerta Great opportunity for professional growth.
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Incident/ Service Manager
2 settimane fa
Lazio, Italia Michael Page International Italia S.R.L. A tempo pienoPan-european market infrastructure Incident Manager Azienda Our client is the leading pan-European market infrastructure. Offerta Key accountabilities: Overseeing incident management process and team members involved in resolving incidents. Manage every aspect of the incident starting with its assessment and leading up to its resolution. Lead recurring...
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Incident/ Service Manager
2 settimane fa
Lazio, Italia Michael Page International Italia S.r.l. A tempo pienoPan-european market infrastructure Incident Manager Azienda Our client is the leading pan-European market infrastructure. Offerta Key accountabilities: Overseeing incident management process and team members involved in resolving incidents. Manage every aspect of the incident starting with its assessment and leading up to its resolution. Lead recurring...
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Major Incident Manager Freelancer
3 settimane fa
Lazio, Italia Tenth Revolution Group A tempo pienoMajor Incident Manager || End User || ONLY FREELANCE VAT/CONTRACTORS || Long project ||Role Purpose:The Major Incident Management team is the point of escalation for the incidents that can have severe financial, production or reputational impact to *** Online Stores, Offices, Distribution Centres & Datacentres (On Premise & Cloud).The Major Incident Manager...
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Major Incident Manager Freelancer
3 settimane fa
Lazio, Italia Tenth Revolution Group A tempo pienoMajor Incident Manager || End User || ONLY FREELANCE VAT/CONTRACTORS || Long project ||Role Purpose: The Major Incident Management team is the point of escalation for the incidents that can have severe financial, production or reputational impact to *** Online Stores, Offices, Distribution Centres & Datacentres (On Premise & Cloud).The Major Incident Manager...
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Incident/ Service Manager | Rome, It
2 settimane fa
Lazio, Italia Michael Page - Italia A tempo pienoAziendaOur client is the leading pan-European market infrastructure.Offerta Key accountabilities:Overseeing incident management process and team members involved in resolving incidents.Manage every aspect of the incident starting with its assessment and leading up to its resolution.Lead recurring meetings to keep relevant parties updated on the status of the...
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Incident/ Service Manager | Rome, It
2 settimane fa
Lazio, Italia Michael Page - Italia A tempo pienoAzienda Our client is the leading pan-European market infrastructure. Offerta Key accountabilities: Overseeing incident management process and team members involved in resolving incidents. Manage every aspect of the incident starting with its assessment and leading up to its resolution. Lead recurring meetings to keep relevant parties updated on the status...
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Incident/ Service Manager | Rome, IT
2 settimane fa
Lazio, Italia Michael Page - Italia A tempo pienoAzienda Our client is the leading pan-European market infrastructure.Offerta Key accountabilities:Overseeing incident management process and team members involved in resolving incidents. Manage every aspect of the incident starting with its assessment and leading up to its resolution. Lead recurring meetings to keep relevant parties updated on the status of...
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Incident Manager
4 settimane fa
Lazio, Italia Cassa Di Compensazione E Garanzia A tempo pienoOverseeing incident management process and team members involved in resolving incidents. Manage every aspect of the incident starting with its assessment and leading up to its resolution. Lead recurring meetings to keep relevant parties updated on the status of the incidents. Respond to a reported incident, identify the cause, and initiate the incident...
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Incident Manager
4 settimane fa
Lazio, Italia Cassa di Compensazione e Garanzia A tempo pienoOverseeing incident management process and team members involved in resolving incidents.Manage every aspect of the incident starting with its assessment and leading up to its resolution.Lead recurring meetings to keep relevant parties updated on the status of the incidents.Respond to a reported incident, identify the cause, and initiate the incident...
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Incident Manager
4 settimane fa
Lazio, Italia Cassa Di Compensazione E Garanzia A tempo pienoOverseeing incident management process and team members involved in resolving incidents.Manage every aspect of the incident starting with its assessment and leading up to its resolution.Lead recurring meetings to keep relevant parties updated on the status of the incidents.Respond to a reported incident, identify the cause, and initiate the incident...
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Service Manager
2 settimane fa
Lazio, Italia Alfa Group A tempo pienoService ManagerAlfa Groupè una realtà italiana operante dal 1996 nel mondo dell'ICT.Nel corso degli ultimi 10 anni abbiamo focalizzato le nostre competenze, tecnologie, risorse, partnership ed alleanze strategiche nel settore Cybersecurity, per l'ambito Vulnerability & Cyber risk Management, e nel settore Antifrode, per la messa in sicurezza dei pagamenti...
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Incident Management Specialist
4 settimane fa
Lazio, Italia Orange SA A tempo pienoAbout the RoleOwns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams, keeping the customer or the Service desk representative duly and regularly informed. Diagnose fault-related incidents. Document all troubleshooting and incident management actions via the electronic incident...
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Security Service Manager
2 settimane fa
Lazio, Italia Nettowork Srl A tempo pienoNETtoWORK, azienda italiana nata nel 2016, operante nel settore dei servizi, si occupa di soddisfare le necessità dei clienti offrendo servizi personalizzati.Il nostro team si avvale anche di consulenti esperti nel settore, per supportare il cliente durante il periodo di collaborazione.**Posizione**:Siamo alla ricerca, per una nostra azienda cliente, di...
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Incident Management Specialist
4 settimane fa
Lazio, Italia Orange Business A tempo pienoThis position is also suitable for fresh graduates About the role: Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams, keeping the customer or the Service desk representative duly and regularly informed. Diagnose fault-related incidents. Document all troubleshooting and incident...
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Incident Management Specialist
4 settimane fa
Lazio, Italia Orange Business A tempo pienoThis position is also suitable for fresh graduates About the role: Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams, keeping the customer or the Service desk representative duly and regularly informed.Diagnose fault-related incidents.Document all troubleshooting and incident...
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Incident Management Specialist
4 settimane fa
Lazio, Italia Orange Business A tempo pienoThis position is also suitable for fresh graduates About the role: Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams, keeping the customer or the Service desk representative duly and regularly informed. Diagnose fault-related incidents. Document all troubleshooting and incident...
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Incident Management Specialist
3 settimane fa
Lazio, Italia Orange Business A tempo pienoThis position is also suitable for fresh graduates About the role: Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams, keeping the customer or the Service desk representative duly and regularly informed.Diagnose fault-related incidents.Document all troubleshooting and incident...
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Incident Management Specialist
3 settimane fa
Lazio, Italia Orange Business A tempo pienoThis position is also suitable for fresh graduatesAbout the role:Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams, keeping the customer or the Service desk representative duly and regularly informed.Diagnose fault-related incidentsDocument all troubleshooting and incident...
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Service Manager Per Application Support
4 settimane fa
Lazio, Italia Energent S.P.A. A tempo pienoIl Gruppo EIES , composto da Energent, I&M, Enway e Skienda, è una realtà di consulenza e di prodotto consolidata nel mercato delle soluzioni e dei servizi ICT. Per ampliamento dell'organico, ricerchiamo figure di Service Manager per Application Support (L2). Competenze richieste: Gestione Operativa: Monitorare e gestire i ticket su ServiceNow (Incident e...
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Service Manager Per Application Support
4 settimane fa
Lazio, Italia Energent S.P.A. A tempo pienoIl Gruppo EIES, composto da Energent, I&M, Enway e Skienda, è una realtà di consulenza e di prodotto consolidata nel mercato delle soluzioni e dei servizi ICT.Per ampliamento dell'organico, ricerchiamo figure di Service Manager per Application Support (L2). Competenze richieste: Gestione Operativa: Monitorare e gestire i ticket su ServiceNow (Incident e...