Lead Hvac Installer

Position Title: Lead Installer (Residential/Light Commercial) Reports To: Field Supervisor or General Manager
Status: Full-time, Regular position
Category: Installation
Location Name: Motta Heating & Air Conditioning
Location Address: 614 PA-288, Ellwood City, PA 16117
Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth.Join us and become an EXPERT Service Experts Company Perks and Benefits for YOU Top Pay for Top Performers, including incentive and bonus opportunities (depending on the position)Our Top Technicians earn over $100,000Generous PTO provided20 paid days off within your first year of employment (vacation, personal holidays, & national holidays)25 paid days off after your 2nd year of employmentNo layoffs during "Slow Season" – due to our extensive customer base, you will never have to worry about not being able to provide for your family year-roundReady to get out of your work truck? We have ample advancement and career-growth opportunities available across the U.S.Hold on to your more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programsWe provided wellness program options for free employee medicalCompany-provided smart phone, tablet, uniform plan, and tool replacement programWe'll make you better at what you do with our internal Training AcademyBest-in-class 401(k) Retirement Savings Plan with attractive company matching contributionsCompany-paid employee Life Insurance with options for YOU and your FamilyShort-term and Long-term disability insurance options that will protect you and your family if you are unable to workSupplemental benefit programs such as:Legal advice, pet insurance, and health advocacy programsCome join the BEST and the BIGGEST team in HVAC: Service Experts Heating, Air Conditioning, & Plumbing Position Summary: Responsible for the complete and satisfactory installation of residential and/or light commercial HVAC equipment and accessories. Communicates with customer to answer questions, resolves problems, and ensures complete customer satisfaction. Promotes products and services to customer. Trains other installers, performs install work on more difficult situations, and assists the Field Supervisor or General Manager on work audits, site supervision, and work planning. Works under the direction of the Field Supervisor or General Manager.
Key Responsibilities: Works under the direction of the Field Supervisor or General Manager to install HVAC equipment and accessories in the customer's homeInstalls heating, air conditioning, ventilation, and refrigeration equipment, as well as accessories, in accordance with company requirements and manufacture specifications. As needed, performs limited diagnostics.Designs, fabricates, and installs various ducts and duct fittings as requiredPerforms start-ups on air conditioning and heating systems and other componentsDelivers excellent customer service and sustains high levels of customer satisfaction.Promotes products and services to the customer. Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit.Responsible for delivery and removal of equipment needed to complete the installation workEnsures company property, vehicles, and tools are being properly used, maintained, and accounted for • Completes all paperwork in a neat, accurate, thorough, and timely manner. Collects payment from customerRepresents the company professionally, honestly, and ethically in all business matters and concernsResponsible for keeping installation vehicle clean and neat both inside and outside in keeping with the company's professional imageFollows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to branch, and orders/replenishes vehicle stock as needed. May be responsible for completing material requisition forms and related administrative activities.Assists the Field Supervisor or General Manager with site supervision, planning, and estimatingAssists the Field Supervisor or General Manager with completing quality audits on selected installations to ensure superior performance, quality, and customer satisfactionTrains other installers in technical skills and company procedures, as assignedPerforms similar/other duties as needed or assignedHealth & Safety Roles and Responsibilities: Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediatelyReports any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediatelyCorrects substandard acts or conditions within area of controlUses and maintains appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s)Never removes or renders ineffective any safety guards, devices, or clothing prescribed to be in place or wornComplies with the general rules as prescribed by company program(s) procedure(s)Operates devices or equipment as prescribed by company program(s) or procedure(s)Participates in any safety initiatives, teams, or committeesReports all injuries or incidents as prescribed by company program(s) or procedure(s) immediatelyProvides input on developing safety initiatives and plans to eliminate exposure that could cause accidentsDoes not perform any act that may endanger the safety or well-being of othersDoes not engage in any pranks, contests, or rough boisterous behaviorWorks in compliance with applicable legislative requirementDesired Skills and Qualifications: High school diploma or GED with additional training and 5 plus years' experience in HVAC technical training certification requiredMust possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work areaEPA and safety certifications requiredProficient in the fundamentals of the operational functionality of heating, air conditioning, and ventilation equipment as well as related accessoriesAdvanced skills at installing heating, air conditioning, and ventilation equipment as well as related accessoriesProficient in the layout and installation requirements of duct work and duct fittingsAdvanced mechanical aptitude and the ability to operate all necessary tools and equipmentProficient and able to operate all necessary tools and equipment to perform various installation projectsAdvanced skills at reading wiring diagrams and troubleshooting problems with electrical, refrigerant and duct systems on HVAC equipmentProficient and able to properly start up and balance airflow and to properly align belts and pulleys on all systems with little to no supervisionAdvanced skills installing electronic air cleaners, refrigeration systems, hot water systems, steam boiler systems, humidifiers, and related equipment with little to no supervisionAbility to calculate heat gain and loss on buildings using approved methodsEffective communication skills to communicate with customer and resolve customer issues, complaints, or concernsEffective and efficient time-management and organizational skillsValid driver's license with acceptable driving recordAvailable to work flexible hours and on-call shifts as neededAbility to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units. Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl.Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areasAbility to safely climb 300lb load capacity rated ladders with a 30lb tool beltNatural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perceptionAbility to lift up to 75 pounds and ability to lift and carry items weighing up to 50 pounds
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