Bell Captain
1 mese fa
col-wideJob Description:
Job Description
Take charge of hospitality as a Bell Captain, where your leadership will set the tone for exceptional guest service. Leading a team of bellmen, you'll orchestrate seamless arrivals and departures, ensuring each guest's journey begins and ends with a touch of warmth and efficiency.
Supervise and lead the bell staff, providing guidance, training, and support to ensure efficient and courteous service.
Assist guests with luggage, transportation, and other needs, ensuring a seamless and welcoming arrival and departure experience.
Collaborate with other hotel departments to coordinate services for guests, including transportation, room assignments, and special requests.
Conduct training sessions for bell staff, ensuring they are well-versed in customer service standards, safety procedures, and hotel policies.
Handle guest concerns or issues related to bell services, finding effective solutions and ensuring a positive experience for guests.
Qualifications
A minimum of one-year experience as a Bell Captain, preferably in a luxury environment
Ability to work a flexible schedule, including weekends and holidays, according to department needs
Valid License to operate a motor vehicle
Additional Information
Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.
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