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Strategic Account Manager

3 mesi fa

Montà, Italia Itt Inc. A tempo pieno

Who are we? ITT is a diversified leading manufacturer of highly engineered critical components and customized technology solutions for the transportation, industrial, and energy markets. Building on its heritage of innovation, ITT partners with its customers to deliver enduring solutions to the key industries that underpin our modern way of life. ITT is headquartered in Stamford, Connecticut, with employees in more than 35 countries and sales in approximately 125 countries. ITT was named to the Forbes 2019 list of America's Best Midsize Employers. This achievement recognizes ITT's focus and commitment to fostering a healthy, high-performing culture and creating a workplace defined by innovation and continuous improvement. 
What is your role? We're looking for a Global Sales Leader to join our Friction Sales Team in Barge (CN). Reporting to the Sales Director. Global Sales Leader has the primary function to guarantee, maintain the growth of sales on assigned customers. Primary duties include collaborating with senior team to set revenue goals and company strategy and implementing a sales plan to drive revenue growth, winning key projects and establish a long-term successful relation with customers and collaborate with Junior Sales to manage them commercially.
Essential Responsibilities Be the Customer Expert in ITT: Build and keep always developing and accurate knowledge of the customer needs, organization and processes. Develop Customers as strategic long term partner Win all key projects identified as key to win ones by ITT Define and execute appropriate sales strategies; business development, marketing, technical, ad operations and sales support programs to maximize sales and profitability. Create strong relationships with key client stakeholders at both senior and lower level employees. Work closely with colleagues on cross-territory opportunities and other internal teams on marketing materials and cause studies Understand the competitive landscape and market trends Understand and effectively communicate the company's value prop, tech, process and current partnerships Determine annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results Establish sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volumes and profit for existing and new products Maintain sales volume, product mix and selling price by keeping relationship with supply and demand, changing trends, economic indicators and competitors Establish and adjust selling prices by monitoring costs, competition and supply and demand Contribute to team effort by accomplishing related results as needed Desire to own projects and exceed expectations, with ability to find solutions and deliver results within a rapidly changing, entrepreneurial, technology-driven culture Ability to identify and solve client issues strategically (customer intimacy) Excellent interpersonal skills, with the ability to communicate effectively with management and cross-functional teams, for both technical and non-technical audiences Generate and maintain accurate Account and Opportunity plans Work with internal teams on behalf of clients to ensure the highest level of customer service Interface with technical support internally to resolve issues that directly impact the customer Manage and implement the sales forecasting, planning and buyer driven sales and marketing processes, establishing high levels of quality, accuracy and process consistency for the sales and marketing organization Drive the successful implementation and adoption of the sales and marketing automation platforms Ensure reports and other internal intelligence and insight is provided to the sales and marketing organization Analyze pipeline and lead data, deliver periodic reporting to the sales and marketing teams providing key business insights: typical reporting relates to Demand Generation, Pipeline Forecast and Trends, Conversion Rates, Target Account, Market Segmentation, Win/Loss. Report on key KPIs related to the lead and the opportunity waterfall in order to implement a consistent closed-loop between marketing and sales Through reporting and analytics, validate the quality of the lead and pipeline data and provide guidance to improve the overall data quality Define contact and account quality standards in the database, defining processes and data acquisition strategies Monitor the quality of marketing and sales information and define data improvement programs Able to understand the impact of operational initiatives from a sales or marketing Position Requirements It will be essential for the candidate to develop a deep knowledge of the product and of the process and an acute capacity for estimation and evaluation. Skills in data analysis and management (Excel…), mental flexibility and technical-commercial sensitivity are considered indispensable requirements. The candidate will have to collaborate with many departments (including R&D, Purchasing, Technical Office, Manufacturing Engineering, Supply Chain, Customer Service, Global Quality and Project Management) and therefore have a profound capacity for relationship and conflict management. Proficient use of with IT tools; Excel, SAP (or ERP in general) and Access. Good knowledge of the English language. Knowledge of cost analysis methodologies. Knowledge of industrial automotive processes. Analytical mindset. Problem solving attitude. ITT Diversity Equity and Inclusion Principles - In ITT our culture leads us to ensure same opportunity for all, leveraging diversities and building an inclusive environment. We welcome applications from all candidates, regardless of the gender, race and ethnic, religion, sexual orientation, disability, parental status, or social origin.