Application Lifetime Coordinator

4 giorni fa

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Location: Frascati , Italy Application deadline: 8 July 2024 Reference number: 2123Are you looking for a new opportunity to take your career to a higher orbit? To join an international group with a successful track record in Space Engineering? A job adapted to your career ambitions and in which you could have an impact for the years to come?We are looking for a Finance Application Lifetime Coordinator to work in Frascati, Italy, to provide key support to ESA's Information Technology Department.This position is open to protected categories under Italian Law 68/99 ("Rules for the right to work of disabled people").Questa posizione e' aperta alle categorie protette L. 68/99.Tasks and activities The scope of work will be focused on:Ensuring that the Application in charge operates properly:Handling Application-related exceptions and escalations.Granting the usability of the Application to end-users.Granting the adherence of the Application with business processes that are supposed to be managed in it.Relying on the Application services supplied by the providers including functional support, corrective maintenance, minor evolution and in some cases major evolution.Supervising the Ticket management by checking samples of Remedy notifications received.Representing the operational day-by-day Agency authority concerning the Application in charge for functional and business aspects.Acting as the contact point for suppliers regarding questions and issues where follow up requires Application Coordinator intervention.Reviewing deliverables and documentation.Leading and managing the end-to-end process of implementation of new business requirements, including:Providing demand management towards ESA Customer Representatives, Process Leaders, SPOCs and end-users (''User Groups'').Interacting with the service provider in terms of impact assessment, negotiation, development, testing and deploying of a new business requirement (major or minor evolution).Completing periodical checks on the level of adoption of a new solution implemented in the Application.Supporting projects (the required effort depends on the complexity and criticality of the project).Supporting Year End Closure, Reorganization, Rebooking, and other ad-hoc activities required.Skills and experience The following skills and experience are mandatory:A Master's degree in the relevant discipline, with at least 3 years of relevant work experience.Oracle RDBMS, Sybase, SAP ECC (FI, CO, FM, MM), SAP SRM.Experience providing support in a similar function.Desire to work both autonomously and as part of a team, in an international multicultural environment.Solution-oriented mindset, with a customer-focused communication skills.Fluent in English, both written and spoken. A working knowledge of other EU languages is an asset.The following skills and experience would be highly desirable:Working knowledge of MS Access, SQL Server, Sybase Power Designer, Developer 2000, Oracle Application Server, ODBC, JDBC, MS Active Server Pages, Business Objects, DOORS NG.Experience on working in international contexts..Why should you apply? You will have the opportunity to work within leading space organisations across Europe.We encourage everyone to think outside the box and to push the boundaries of traditional knowledge. This role is an opportunity to join a forward-thinking company and allows for a deeper understanding of the industry.To be part of a company that values integrity, inspiration, care and collaboration.Benefits include: competitive remuneration packages; unique career opportunities, including working in other countries; access to training and development programmes; flexible relocation support.We welcome applications from people with disabilities, members of ethnic minorities, all genders, LGBTQ+ individuals and ex-service personnel.Apply now - Application Lifetime Coordinator Title (e.g. Mr, Ms, Mx, Dr)Name *First name Last nameEmail *PhoneUpload your CV * Drop files here or Accepted file types: txt, pdf, doc, docx, Max. file size: 10 MB, Max. files: 10.Other supporting documents Drop files here or Accepted file types: txt, pdf, doc, docx, Max. file size: 10 MB, Max. files: 10.#J-18808-Ljbffr

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