Shop Specialist

PASSIONATE ABOUT TRAVEL AND RETAIL? EXCITED TO EXPLORE YOUR POTENTIAL IN A FRIENDLY, INTERNATIONAL AND WELCOMING ENVIRONMENT?

Join Costa today and learn how

Who we are:
Ahoy, global community With 17,000 professionals from +70 countries, we're a tight-knit crew that celebrates uniqueness. Our ship is fueled by trust, transparency, and positive vibes. We value every voice and create an inclusive workplace that reflects the world we explore.

Shop Specialist - On Board Position: Your life on board:
As a Shop Supervisor, you'll be responsible for delivering exceptional customer experiences and driving sales in a luxury retail setting. You'll be specialized in a specific functional area, using your knowledge to assure high visual standards and optimal stock levels, by replenishing merchandise as needed.

Demonstrate your passion:
You love creating an exceptional and memorable retail experience for guests, inspiring enthusiasm and excitement around brands and products.

You love fostering collaborative leadership, while personally embodying the Costa Values and Culture Essentials.

Get things right:
You will oversee your shop section and assist in other categories when needed. You will maintain excellent marketing and visual merchandising standards, delivering brand service strategies and supporting product initiatives.

You will promptly provide an informed response about products and services offered, address guest inquiries and feedback, fostering strong relationships throughout their experience. You will portray a positive image of the onboard retail shops in order to build trust and credibility.

You will ensure accurate inventory levels through daily stock and inventory management. You'll develop expertise in all areas of the store through cross training.

Safety First:
You'll be proactive in promoting and keeping our safety guidelines and code of conduct.

You'll help create a welcoming and secure environment where everyone feels comfortable and respected.

What makes you unique:
You have at least a secondary school diploma or higher. A degree in hospitality is a plus.

You have a B2 spoken level of English; knowledge of other languages is a plus.

You have good communication skills, and you are a curious, organized person with at least 1 year of experience in retail; luxury guest experience is of interest.

Previous shipboard experience is preferred.

Why Costa:
Welcome to a world of extraordinary adventures as a Costa Crociere crew member We're thrilled to have you on board and are dedicated to your personal and professional growth.

We've got you covered with travel arrangements, onboard meals, and accommodation. During your free time, dive into our fantastic crew facilities, like the gym, crew beach, and crew bar.

Enjoy exclusive discounts and perks when on board and let your family and friends visit you on board.

Diversity and Inclusion:
Costa is like a world within a world. This is a place where you will always be accepted and valued. Shipboard and shoreside, we are an extraordinary melting pot of different backgrounds, experiences, ages, and cultures. Each of us brings unique insights and perspectives. All of us are valued and respected for who we are. Costa is a global community where everyone belongs.

READY TO EMBARK ON THIS EXCITING JOURNEY AND SET SAIL TO YOUR AMBITIONS? Apply today

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