Customer Service Officer
2 settimane fa
Req ID:459135 We create smart innovations to meet the mobility challenges of today and tomorrow.
We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions.
Joining us means joining a truly global community of more than 36 300 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact.
For Services business, located in Sesto San Giovanni (MI) we are looking for a Customer Services Officer Operations: Manage Customer inquiries, orders and returns as well as Customer complaints Perform Customer communication with relevant stakeholders in case of critical items (supported by Sales, aligned with Customer Director) Collect timely and compliant cost input from external and internal suppliers Contribute to continuous improvement actions in country/cluster/region as per APSYS roadmap Delivery Performance: Monitor delivery KPIs for your Customers with associated root cause analysis and improvement/recovery action plan Participate in performance reviews with Supply Chain, Procurement and Repair Centres in country/cluster and implement improvement actions, orchestrate communication towards Customers Business Development: Collection of Customer needs, pain points and identification of opportunities in each Customer segment, providing feedback to Business Development/Sales Innovation: Use End to End process in SAP/GSI and adopt other tools (e.g.
Customer Service Cockpit, PartsFolio, Customer Portal) Use of Parts 360 to reduce Time To Quote (TTQ) by leveraging historical data (Costing and Pricing) Leverage e-commerce solution for creation of public parts catalogues and onboarding of new Customers Competencies/Best Practices: Good communication skills Deep understanding of global standard processes and tools and their local application (supported by local and global Business Process Owner - BPO) Competencies & Skills: Customer Delivery performance management Customer relationship management Demand management Materials requirements planning Supply chain information systems Transport and distribution Location: Sesto San Giovanni (MI) An agile, inclusive and responsible culture is the foundation of our company where diverse people are offered excellent opportunities to grow, learn and advance in their careers.
We are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals.
#J-18808-Ljbffr
-
Customer Service Officer
2 settimane fa
Sesto San Giovanni, Italia Alstom Gruppe A tempo pienoCustomer Service Officer Company: Alstom We create smart innovations to meet the mobility challenges of today and tomorrow.We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions.Joining us means joining a truly...
-
Customer Service Officer
2 settimane fa
Sesto San Giovanni, Italia Alstom Gruppe A tempo pienoCustomer Service Officer Company: AlstomWe create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly...
-
Customer Service Officer
2 settimane fa
Sesto San Giovanni (MI), Italia ALSTOM Gruppe A tempo pienoCustomer Service Officer Company: Alstom We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a...
-
Customer Service Officer
2 settimane fa
Sesto San Giovanni, Italia Alstom Gruppe A tempo pienoCustomer Service OfficerCompany: AlstomWe create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly...
-
Customer Service Officer
2 settimane fa
Sesto San Giovanni, Italia ALSTOM A tempo pienoReq ID:459135 We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more...
-
Customer Service Officer
2 settimane fa
Sesto San Giovanni, Italia Alstom A tempo pienoReq ID: 459135 We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community...
-
Customer Service Officer
2 settimane fa
Sesto San Giovanni, Italia Alstom A tempo pienoReq ID:459135We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more...
-
Customer Service Officer
2 settimane fa
Sesto San Giovanni, Italia Alstom A tempo pienoReq ID:459135We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more...
-
Customer Service Officer
2 settimane fa
Sesto San Giovanni (MI), Italia ALSTOM A tempo pienoReq ID:459135 We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more...
-
Customer Service Officer
5 mesi fa
San Pietro di Morubio, Italia Mas Seeds Srl A tempo pienoMAS Seeds Italia, multinazionale francese attiva nella ricerca, produzione e commercializzazione di sementi per il mercato professionale, seleziona per il proprio back office commerciale un/una CUSTOMER SERVICE OFFICER La risorsa individuata, in coordinamento con la responsabile customer service, si occuperà delle seguenti mansioni: - Ricezione,...
-
Customer Service Coordinator
5 mesi fa
Sesto San Giovanni, Italia LGC Group A tempo pienoCompany Description **Job Description**: Our international Customer Service Team serves client companies in over 180 countries worldwide. We are constantly growing and looking for colleagues with enthusiasm and drive to deliver a truly excellent customer service for the LGC Proficiency Testing organisation at our location in Milan. You will build valuable...
-
Customer Service Coordinator
5 mesi fa
Sesto San Giovanni, Italia LGC Limited A tempo pienoOur international Customer Service Team serves client companies in over 180 countries worldwide. We are constantly growing and looking for colleagues with enthusiasm and drive to deliver a truly excellent customer service for the LGC Proficiency Testing organisation at our location in Milan. You will build valuable relationships with your customers and work...
-
Customer Service Operator
2 mesi fa
Borgo San Giovanni, Italia IN OPERA SPA A tempo pienoIn Opera SpA, Agenzia per il Lavoro - Filiale di San Giuliano Milanese (MI) ricerca per azienda cliente del settore logistico: **CUSTOMER SERVICE OPERATOR** La risorsa addetta al Customer Service, si occuperà di data entry e assistenza clienti. REQUISITI RICHIESTI - Diploma o Laurea; - Conoscenza dei principali strumenti informatici (Office e mail); -...
-
Risorse Umane: Customer Service Outbound
1 settimana fa
Sesto San Giovanni, Lombardia, Italia Oggi Lavoro S.P.A. A tempo pienoGestione del ClienteIl nostro cliente è una società leader nel settore cartotecnico, che cerca una risorsa per ricoprire il ruolo di Operatore di Customer Service Outbound.Le mansioni principali di questo ruolo includono:Gestione delle chiamate in uscita verso clienti esistenti e potenziali.Assistenza nella gestione degli ordini, risoluzione di...
-
Customer Service
1 settimana fa
Borgo San Giovanni, Italia ADECCO ITALIA S.p.A. A tempo pienoAdecco italia s.p.a. cerca per importante azienda logistica la figura di un customer service operator da andare ad allocare presso il sito di Borgo San Giovanni(LO)Di seguito i dettagliRequisiti:• Inglese scritto e parlato livello Intermedio• Excel e pacchetto office livello intermedio• diploma o laurea• Se con precedenti esperienze lavorative...
-
Customer Service
6 mesi fa
Sesto San Giovanni, Italia OKTOPOUS A tempo pienoLa nostra azienda cliente è società strutturata di consulenza. Per ampliare il team tecnico commerciale stiamo ricercando Customer Service per un impiego part time al mattino **Posizione**: La persona si occuperà della gestione delle pratiche, gestione documentazione técnica e commerciale, supportando la rete commerciale sul territorio italiano Nello...
-
Customer Service Specialist
5 giorni fa
Castel San Giovanni, Italia Adecco Italia Spa A tempo pienoFunzione: Operatore customer service multicanale (sms, web meeting, telefono, mail)Categoria: Call Center / Customer CareInizio previsto: 27/11/2024Luogo di lavoro: Castel San Giovanni, PiacenzaStiamo cercando per i plant di Castel san Giovanni (PC) di una nostra grande azienda cliente un/a impiegato/a.CUSTOMER SERVICE SPECIALISTLa risorsa sarà inserita in...
-
Customer Service Liaison
3 settimane fa
Sesto San Giovanni, Lombardia, Italia Abb Schweiz Ag A tempo pienoAbout the RoleWe are seeking a highly skilled Customer Support Specialist to join our Robotics Customer Care team located in Sesto San Giovanni (Milan).ResponsibilitiesHandle customer orders for robots, agreements, services, and training, ensuring accuracy and correctness of data.Manage contact with suppliers and factories, and work closely with Business and...
-
Customer Service Specialist
2 giorni fa
Castel San Giovanni, Italia Adecco Italia Spa A tempo pienoFunzione: Operatore customer service multicanale (sms, web meeting, telefono, mail) Categoria: Call Center / Customer Care Inizio previsto: 27/11/2024 Luogo di lavoro: Castel San Giovanni, Piacenza Stiamo cercando per i plant di Castel san Giovanni (PC) di una nostra grande azienda cliente un/a impiegato/a. CUSTOMER SERVICE SPECIALIST La risorsa sarà...
-
Customer Service Specialist
2 giorni fa
Castel San Giovanni, Italia Adecco Italia Spa A tempo pienoFunzione: Operatore customer service multicanale (sms, web meeting, telefono, mail)Categoria: Call Center / Customer CareInizio previsto: 27/11/2024Luogo di lavoro: Castel San Giovanni, PiacenzaStiamo cercando per i plant di Castel san Giovanni (PC) di una nostra grande azienda cliente un/a impiegato/a.CUSTOMER SERVICE SPECIALISTLa risorsa sarà inserita in...
