Bike Tour Host

Trek Travel provides global multi-day cycling vacations of a lifetime with the goal of helping more people explore and experience the world by bike. We are seeking specifically located candidates who will be responsible for overseeing and hosting Trek Travel's Self-Guided trips in Italy. Specifically in Val d'Orcia, Siena for our Tuscany trip OR Asolo, Italy for our Prosecco Region trip. You will be the main point of contact for Trek Travel Self-Guided Guests while they are on trip, preparing bikes, greeting guests, and being available for any needs that arise in the duration of the trip.
This is your opportunity to join the Trek Travel team and leave your mark on our company, on the active travel industry and on the world at large.

POSITION RESPONSIBILTIES INCLUDE, BUT NOT LIMITED TO:
Read trip itinerary and trip reports prior to trip start
Prepare all bikes prior to trip start according to Trek Travel standards
Charge all electronic devices, such as Di2, lights and e-bike batteries
Ensure RWGPS experience is updated for guests and guests know how to use it
Ensure GPS tracks are accurate and ready for guests
Greet guests on Day 1 at the trip hotel
Ensure guests filled out Waiver and Release of Liability forms
Give guests an orientation of the region and the trip days
Show guests where bikes and equipment are stored at the hotel
Conduct a safety and RWGPS talk in addition to a bike demo before the first ride
Ensure bikes on departure day are mechanically sound
Complete all trip end duties such as a Trip End Report
YOU HAVE/ARE:
Knowledge of bike mechanics such as:
Remove and replace either a tube and/or tire from both the front and rear of a bike, and properly seat wheel in the dropouts with proper tightening of the quick release lever
Remove and install pedals
Adjust a bike saddle, both heigh and fore/aft position
Remove and replace a brake cable on a road bike equipped with internally routed cables
Properly adjust both brake pad alignment and lever throw on a road bike
Remove and replace a derailleur cable on a road bike equipped with internally routed cables
Properly adjust both front and rear derailleurs on a road bike
Adjust a bike helmet for the proper fit
Properly tape handlebars on a road bike
Demonstrate general familiarity with carbon fiber bike frames
Change a handlebar stem and properly tighten to the specified torque
At least 23 years old
Reside in or around one of the following regions where we operate: Tuscany in Val d'Orcia or Siena, Italy. Prosecco region in Asolo (Veneto region), Italy.
Clear driving records
Current First Aid and CPR certifications
Proficient driving a standard transmission with a trailer
Available in the months of April – October.
HOST COMPENSATION RATES:
The host gets paid on the first and last day of each trip.
The host gets paid for each prepped bike.
If an emergency happens and The Host spends time assisting guests, the host will be paid an hourly rate.
Gratuities are not recommended on Self-Guided trips. However, guests can tip the host at their discretion, based on the Host's level of service.
At Trek Travel, we think outside the box, continuously improve, encourage feedback, and give it all we have, all the time, no exceptions. This is a part-time, contracted position and is not eligible for Trek Travel's competitive benefits package. This position reports to the Director of Guide Operations and will work cross-functionally with the Guide and Trip Design Departments. This position is based in Italy. Interest in the active travel industry is beneficial, but not necessary.
If you have what it takes to join our team and the desire to help shape Trek Travel's future, we wish you the best of luck and look forward to your application
Trek Travel is an Equal Employment Opportunity ("EEO") Employer and Service Provider. Trek Travel strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. In 150 characters or fewer, tell us what makes you unique. Try to be creative and say something that will catch our eye* 150
Are you 23 years of age or older?
Do you have a valid B+E trailer license?* Do you have 3 or less moving violations in the last 3 years?* Do you have a DWI/DUI conviction on your record?* Are you proficient driving a Standard (Manual) Transmission?* Are you proficient driving a 9 passenger van?* Please provide an example of your ability to be resourceful and solution-oriented* From personal experience, please provide an example of Exceptional Hospitality* On a scale of 1-5, rate your Bike Mechanics proficiency. 1 is beginner, 5 is expert.*
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