Department Manager
1 settimana fa
Founded in 1856 by Thomas Burberry, Burberry is a global luxury brand with a distinctly British attitude.We are a global business with an extensive network of both owned and franchised stores across EMEIA, Asia Pacific and Americas. We are digital pioneers, and innovative technology underpins every aspect of our business, from product design to distribution and marketing. We believe that modern luxury means being socially and environmentally responsible; this mindset is core to our business and key to our long-term success.JOB PURPOSESupporting the Store Manager to drive category performance with supervision of sales team to ensure great customer experiences. Driving sales goal attainment and providing real-time performance coaching to drive the overall Burberry Experience and Burberry Behaviours.RESPONSIBILITIESLead sales associates to improve overall selling skills and close sales in order to achieve sales goals and KPIsWork to drive sales for an assigned category including partnering with the Store Manager on sell-through, team training on assigned categoryLead a high performing customer facing and service orientated team. Coach and provide feedback to the team as necessary to ensure all customers serviced in the store are given the full Burberry Experience in line with brand strategiesManage the customer flow to ensure the best possible service and that no client is left unattended. Set the pace and standard to deliver excellent service to customersDrive partnership on the selling floor between sales associates, specialists, stock and operations teamCoach "in the moment" and after every transaction and client interaction, reach out to associates to talk through the successes and opportunities and ensure proper follow-through on follow up actionsWorking closely with the Store Manager to develop and retain talented employees, by recognising and rewarding performance through monthly development plans and annual performance reviewsLead the integration of new joiners to the businessLead by example by delivering the Burberry Experience to customers when necessaryPartner with Store Manager and Training to take ownership of Burberry Experience training within the store. Use morning and weekly meetings to constantly reinforce key elements of the Burberry Experience through role-play, providing tips and talking through difficulties of individual associates.Resolve difficult customer issues and escalate to management when necessary.In absence of store management, responsible for processing post-void transactions, authorising promotional discounts and employee salesDrive the digital experience in store and use digital resources to communicate whenever face-to-face is not possible.Hold a good understanding of the business and effectively communicate needs and ideas to bring the business to next levelPossess a thorough understanding of company policies and procedures and consistently follow and enforce company guidelines on operationsCreate and maintain an open, positive and harmonious work environmentAssist with the opening and closing ofstore which includes securing doors, windows and merchandise, successful alarming of store and POS proceduresAdditional duties as required.PERSONAL PROFILEAdvanced knowledge of POS systemAbility to handle complex customer service issues; (i.e. dissatisfied customers, complaints, returns, repairs & after-sales)Able to use a fluent and professional dialogue with clients and staffsPrevious experience with Apple mobile devices and comfortable with the use of digital tools1-2 years previous supervisory or management experience in retail salesFOOTERBurberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.#J-18808-Ljbffr
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Department Manager
1 settimana fa
Lazio, Italia Etjca - Agenzia Per Il Lavoro A tempo pienoEtjca spa, Filiale di Roma Galati, per una prestigiosa realtà del retail che opera da anni nel settore dell'abbigliamento sportivo uomo/donna/bambino, con ampia diffusione su tutto il territorio nazionaleRicerca: Department Manager Descrizione e Caratteristiche della Posizione: Il candidato ideale ha maturato esperienza all'interno di aziende del settore...
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Saint Laurent Department Manager
1 settimana fa
Lazio, Italia Kering A tempo pienoFounded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called 'Rive Gauche', synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio-cultural landscape.In 1999, the luxury goods division of the...
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Department Manager
3 settimane fa
Lazio, Italia Sephora A tempo pienoProfiloManager empatic* e flessibile, con forte orientamento al business ed alla Customer Satisfaction. Guidi e sviluppi un team attraverso l'ascolto e la relazione positiva, che ti permettono di risolvere anche le situazioni più sfidanti. Dinamismo, resilienza e passione fanno parte del tuo DNA. Sei pront* a metterti in gioco in realtà variegate e sempre...
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Department Manager
2 settimane fa
Lazio, Italia Jr Italy A tempo pienocol-wideJob Description:ProfiloManager empatic* e flessibile, con forte orientamento al business ed alla Customer Satisfaction. Guidi e sviluppi un team attraverso l'ascolto e la relazione positiva, che ti permettono di risolvere anche le situazioni più sfidanti. Dinamismo, resilienza e passione fanno parte del tuo DNA. Sei pront* a metterti in gioco in...
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Coach - Department Manager
7 giorni fa
Lazio, Italia Tn Italy A tempo pienocol-wideJob Description:Become a Part of the NIKE, Inc. TeamNIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The...
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Department Manager Rtw Man
1 settimana fa
Lazio, Italia Lvmh Moët Hennessy - Louis Vuitton A tempo pienoCompany: Christian Dior CoutureCountry / Region : ItalyCity : MilanBusiness group: Moda e pelletteriaContract type: Impiego a tempo indeterminatoFunction: Vendita al dettaglioExperience required: Almeno 5 anniReference No.: CDC10163Date of publication: 2024.05.02PositionFor our boutique in Milan , we are looking for a Department Manager RTW...
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Business Planning Department Manager
1 settimana fa
Lazio, Italia Alti Profili A tempo pienoAlti Profili is current recruiting for a multinational Company Leader in the motorcycle sector:BUSINESS PLANNING DEPARTMENT MANAGER Under the management of the General Manager Business Operation, the Business Planning Coordinator is responsible for creating and implementing business planning processes. His duties include managing team, supervising business...
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Department Manager
1 mese fa
Lazio, Italia Primark Stores Limited A tempo pienoPrimark, realtà internazionale del Fashion Retail con 16 punti vendita in Italia e più di 5.000 collaboratori, continua la sua espansione nel territorio italiano aprendo nuovi negozi nei prossimi mesi. Vuoi far parte anche tu di questo ambizioso progetto? Entrando nella nostra realtà avrai la possibilità di lavorare in punti vendita con un team di circa...
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Department Manager
4 settimane fa
Lazio, Italia Primark Stores Limited A tempo pienoPrimark, realtà internazionale del Fashion Retail con 16 punti vendita in Italia e più di 5.000 collaboratori, continua la sua espansione nel territorio italiano aprendo nuovi negozi nei prossimi mesi. Vuoi far parte anche tu di questo ambizioso progetto? Entrando nella nostra realtà avrai la possibilità di lavorare in punti vendita con un team di circa...
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Department Manager
1 settimana fa
Lazio, Italia Primark Stores Limited A tempo pienoPrimark, realtà internazionale del Fashion Retail con 16 punti vendita in Italia e più di 5.000 collaboratori, continua la sua espansione nel territorio italiano aprendo nuovi negozi nei prossimi mesi.Vuoi far parte anche tu di questo ambizioso progetto?Entrando nella nostra realtà avrai la possibilità di lavorare in punti vendita con un team di circa...
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Department Manager
1 settimana fa
Lazio, Italia Jr Italy A tempo pienocol-wideJob Description:Primark, realtà internazionale del Fashion Retail con 16 punti vendita in Italia e più di 5.000 collaboratori, continua la sua espansione nel territorio italiano aprendo nuovi negozi nei prossimi mesi.Vuoi far parte anche tu di questo ambizioso progetto?Entrando nella nostra realtà avrai la possibilità di lavorare in punti vendita...
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Department Manager
4 giorni fa
Lazio, Italia Primark Stores Limited A tempo pienoPrimark, realtà internazionale del Fashion Retail con 16 punti vendita in Italia e più di 5.000 collaboratori, continua la sua espansione nel territorio italiano aprendo nuovi negozi nei prossimi mesi.Vuoi far parte anche tu di questo ambizioso progetto?Entrando nella nostra realtà avrai la possibilità di lavorare in punti vendita con un team di circa...
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Business Application Manager Fmcg
2 mesi fa
Lazio, Italia Confidenziale A tempo pienoCategoria: FMCG (Fast Moving Consumer Goods)Luogo di lavoro: MaltaFor our major client based in Malta we are recruiting a Business Application Manager. Reporting to the Manager of ICT Department, the IT Business Applications Manager is responsible of the Business Application Section within the ICT department and provides the necessary leadership and design...
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Department Manager
1 mese fa
Lazio, Italia Ralph Lauren Corporation A tempo pienoRalph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and...
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Department Manager
1 mese fa
Lazio, Italia Ralph Lauren Corporation A tempo pienoRalph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and...
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Department Manager
4 settimane fa
Lazio, Italia Ralph Lauren Corporation A tempo pienoRalph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and...
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Department Manager
3 settimane fa
Lazio, Italia Confidenziale A tempo pienoType of contract: Regular position City: Rome Job: Retail Experience: Be fluent in Italian and English; ability to speak a third language will be added advantage; Have experience of at least six yearsin the direct sales to clients of a luxury good boutique; Have excellent leadership, interpersonal and communication skills, service orientation, passion,...
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Department Manager
3 mesi fa
Lazio, Italia Confidenziale A tempo pienoItaly || Not Applicable || Milan || RETAIL OFFLINE || MAINLINE || n/a ||
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Department Manager
4 settimane fa
Lazio, Italia Ralph Lauren Corporation A tempo pienoRalph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and...
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Department Manager
1 settimana fa
Lazio, Italia Ralph Lauren Corporation A tempo pienoRalph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and...
