Field Claim Specialist

Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains. Serving three primary markets - passenger vehicle, commercial truck, and off-highway equipment - Dana provides the world's original-equipment manufacturers and the aftermarket with local product and service support through a network of nearly 100 engineering, manufacturing, and distribution facilities.
**Position Summary**:
Dana is looking to hire a smart and motivated field claim specialist to drive root cause analysis identification and issue resolution on high performance transmissions
**Main Opportunities and Challenges**
Opportunity to work with a prestigious OEM and suppliers on innovative and complex High Performance Transmission products in fast-paced working environment of a Global Organisation
**Main Responsibilities**:
- Involved in project delivery being primary interface between OEM and Dana teams
- Elicit and implement requirements from design to production
- Support development activities to commission, debug and optimise electrified powershifting transmission systems
- Involved in validation / verification / test programs for embedded systems to ensure designs are fit for purpose; including Functional Safety aspects
**Job Requirements**:
**Education**: University Master Degree - Automotive, mechanical engineering or a related field.
**Professional Background**:
Experience in the development of powertrain systems
**Hard Skills**:
**Essential**:
- Sound diagnostic skills to allow quick and accurate identification of field issues
- Ability to solve engineering problems using a structured and logical approach
- Proficient with automotive datalog viewer/analysis tools (ideally CANape)
- Good technical knowledge of transmission systems and their controls
**Considered as a plus**:
- Understanding of the interface and interactions between electrical and mechanical systems
**Soft Skills**:
- Innovative thinking and positive can-do attitude
- An engaging mind, open to new problems outside their normal comfort zone
- Sound analytical and organizational skills with ability to prioritise effectively
- A passion for high performance powertrain engineering.
- Confident communicator who can build rapport quickly and influence at all levels across a Global organisation
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
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