It Technician

Level 2 Desktop Support to End Users on a professional level.
Former professional experience as an L2 support engineer within large corporationsCommunicate effectively with clients, team members, and managementGood English and fluent ItalianFamiliarity with Windows OS, Mac OS, and various software applicationsKnowledge of TCP/IP and networking protocolsYour TasksHemmersbach is seeking an experienced Onsite Technician at an L2 level to join our team. As an Onsite Technician, you will provide technical support to our clients at their location, troubleshooting and resolving hardware and software issues, as well as configuring and maintaining their IT infrastructure.
Responsibilities:
Provide technical support onsite to our clients at their locationDiagnose, troubleshoot, and resolve hardware and software issues for desktops, laptops, and other peripheralsInstall, configure, and maintain hardware and software systemsParticipate in project rollouts and deploymentsMaintain accurate records of repairs, inventory, and equipmentCommunicate effectively with clients, team members, and managementBe part of usHemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.
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