Amadeus Lss Administrator

3 mesi fa

Verona, Italia Air Dolomiti Spa A tempo pieno

We are seeking a motivated person with a strong Amadeus GDS expertise for the position of Amadeus LSS Administrator (Logon and Security Server) to join our ICT team in Verona Villafranca.
Type of contract: permanent

Responsibilities and main functions: Setup and customizing aspects of Amadeus platform (Login and Office IDs creation and rule setup). Handling of ACSP (Amadeus Customer Service Points): workorders, incidents, change requests and change proposal. Focal point for all projects where an Amadeus function or interface is required. Support for other Amadeus LSS Group functions. Coordination of different departments when involved in shared projects. Coordination with external providers or Airlines for Amadeus related projects. Analysis of departments needs and implementation of Amadeus functions in order to optimize the internal user experience. Technical qualifications and personal qualities: High school diploma (Bachelor or Master Degree in Computer Sciences will be considered a plus). Strong familiarity with the Amadeus GDS. Strong knowledge of processes related to the Customer Experience Journey. Excellent knowledge of Italian and English both written and spoken; knowledge of German will be considered a plus. Excellent personal organization and ability to work independently as well as within a multicultural team. Good communicational skills and problem solving attitude.

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