B2B Crm Specialist

3 giorni fa

Milano, Italia Thefork A tempo pieno

Welcome to TheFork
We're on a mission to bring people together, feed the human spirit and champion restaurant culture because we strongly believe the best things in life happen around the table, and we want you to experience those unforgettable moments.
Founded in 2007 and present in over 10 countries, we are the leading restaurant booking platform across Europe, and offer the broadest community of diners access to thousands of incredible restaurants.
How do we make this happen?
Through our exceptional lineup of products:
TheFork App: our free restaurant discovery & booking app that helps you find your next table with ease
TheFork Manager: our innovative software tool that digitizes restaurant operations and helps restaurateurs manage their bookings and increase their revenue
TheFork PAY and TheFork Gift Card: quick and easy ways to pay directly from TheFork app, making the payment process a piece of cake.
We have offices all over Europe, boasting a fully international team from all over the world.
We are all foodies at heart, and work together in a flexible, multicultural and positive environment which provides everyone with space to grow, both professionally and personally.
What you will do:
You will be responsible for the strategy and the execution of CRM communication for the Italian market and you'll work in an international team of 11 people, reporting directly to the CRM Director of TheFork Global.
You are expected to continuously support and partner with the local sales team, central Marketing, Local Marketing, central Data, and central Product teams.
An example of your daily tasks would be:
- Defining the calendar of communications to restaurant partners and prospects
- Identifying the most relevant segments for each campaign using both Pardot and Salesforce
- Building templates with an HTML builder
- Reporting on results of campaigns
- Hold meetings with different teams to prioritise campaigns for the following months
But you most likely will also:
- Work on automated cycles and triggers
- Take part in global and exciting projects that will require CRM activations
- Propose new campaigns and identify new opportunities
- Test and learn with A/B testing and new channels when possible
Who you are
What you bring to the table:
- Your grammar and spelling is impeccable
- Good copywriting skills and high attention to detail
- You have already used a CRM campaign tool (ideally Salesforce, Pardot or Braze)
- You like reporting and interpreting data (eg.
with Tableau)
- You can juggle between different stakeholders maintaining a good relationship with all of them
- Humble and positive mindset.
Active listener, eager to learn.
- Native level of italian, proficiency in English
What we offer:
An awesome team (not everybody like our jokes, but we try our best)
A Permanent contract (that can be useful in life)
- ? Flexible working environment (2 days/week of homeworking)
Competitive fixed salary, bonus and equity (yes, equity
)
Lunch vouchers available for each working day (because yes, we like to try our best restaurants)
International teams - More than 30 nationalities and 16 offices worldwide
?? Highly inclusive working environment
- ? Lifestyle benefits that can be used to reimburse physical, leisure activities, family support, travel etc
Free access to the Calm app
Health insurance
? Life Insurance and Disability at no cost to the employee
Welfare allowance school costs, elderly care, babysitting costs, transportation, travel leisure
Team building events (we love karaoke.
A lot.
A lot.
)
- We believe that we are better together, and at TheFork we welcome you for who you are.
Our workplace is for everyone, as is our people powered platform.
At TheFork, we want you to bring us your unique perspective and experiences, so we can collectively keep disrupting the restaurant industry and go from good to great._
- #LI-FF1_

  • Crm Specialist B2B

    3 giorni fa

    Milano, Italia Satispay A tempo pieno

    **Simplify payments to improve everyone's life**More than an app, Satispay is a great group of creative, innovative, curious, enthusiastic people united by a bold mission: to build the future of payments in Europe!We created a mobile payment network to revolutionize how people think about money, by creating a direct connection between consumers and...

  • Crm Specialist

    2 giorni fa

    Milano, Italia Hays A tempo pieno

    CRM Specialist - Full time - Ibrido su Milano (3gg./sett.in sede)**La tua nuova azienda**Hays Solutions, società del gruppo multinazionale Hays, quotata al London Stock Exchange, offre servizi di consulenza mirati all'individuazione, alla comprensione e al raggiungimento degli obiettivi concreti di un progetto di business in ambito IT, Engineering o...

  • Crm Specialist

    3 giorni fa

    Milano, Italia Mti Consulting A tempo pieno

    MTI Consulting, Studio di Consulenza Strategica, per suo cliente, prestigioso brand calzaturiero, leader nel settore del fashion/ luxury, cerca un/a:CRM SpecialistAttività:- Analisi delle campagna di CRM e predisposizione della relativa reportistica;- Approfondire i dati relativi a clienti e campagne CRM, identificare nuove opportunità e proporre azioni...

  • B2B Crm Specialist

    3 giorni fa

    Milano, Italia The Fork A tempo pieno

    Welcome to TheFork!We're on a mission to bring people together, feed the human spirit and champion restaurant culture because we strongly believe the best things in life happen around the table, and we want you to experience those unforgettable moments.Founded in 2007 and present in over 10 countries, we are the leading restaurant booking platform across...

  • CRM Specialist

    6 giorni fa

    Milano, Italia Degen_ A tempo pieno

    Degen Agency, the fully remote in cloud agency, is looking for a CRM Specialist (freelance) to join our community. As a CRM Specialist you will: - assist the organisation’s customer facing functions with the transformation of their customer processes and technologies, in domains such as sales, marketing, and customer service; - think outside of the box...

  • Crm Specialist

    4 giorni fa

    Milano, Italia Degen_ A tempo pieno

    Degen Agency, the fully remote in cloud agency, is looking for a CRM Specialist (freelance) to join our community.As a CRM Specialist you will:- assist the organisation's customer facing functions with the transformation of their customer processes and technologies, in domains such as sales, marketing, and customer service;- think outside of the box and...

  • CRM Specialist

    6 giorni fa

    Milano, Italia Satispay A tempo pieno

    **Our Company** Satispay is an Italian Scale-up operating in the mobile payment industry. Having created a payment system independent from debit and credit cards, Satispay allows users to pay stores or friends from their smartphone. Our offices are in Milan, Luxembourg City and Berlin. If you want to know more about us, give a look here: And if you still...

  • Digital CRM Specialist

    2 giorni fa

    Milano, Italia Zignago Holding S.p.A. A tempo pieno

    Santa Margherita S.p.A. ricerca un/a CRM Specialist. La posizione prevede la collaborazione nello sviluppo delle strategie CRM, ottimizzazione delle varie fasi di progetto, pianificazione e implementazione delle attività di redazione di piani annuali, setting di KPIs, uscite editoriali, creazione di template, modelli e reportistica. E’ richiesta...

  • Crm Specialist

    3 giorni fa

    Milano, Italia Fueguia Srl A tempo pieno

    Fueguia 1833 is currently looking for a highly energetic, responsible and talented full time CRM SpecialistBeing interested in natural ingredients, botanical exploration and production processes is a plus.**KEY RESPONSABILITIES**- Analyze and report online store malfunctions to e-commerce manager ;- Monitor customer complaints on social media and reach out...

  • CRM Specialist

    7 giorni fa

    Milano, Italia Kia Italy A tempo pieno

    Kia is, together with its sister brand Hyundai, the fifth-largest automotive company in the world. Since its foundation in 1944, Kia has been a significant player in the booming automotive industry, not only in South Korea but worldwide. People drive KIA cars in about 180 countries. At Kia, the best and brightest employees contribute their different...

  • Crm Specialist

    3 giorni fa

    Milano, Italia Gigroup A tempo pieno

    Per azienda cliente leader nel settore Fashion ricerchiamo un/una: CRM SPECIALIST La risorsa verrà inserita all'interno di un team di lavoro strutturato e si occuperà di dare supporto all'organizzazione nel miglioramento dei processi, dei servizi e dei prodotti.**Principali responsabilità**: - Fornire supporto ai team per l'implementazione dei nuovi...

  • CRM Specialist

    9 ore fa

    Milano, Italia GIGROUP A tempo pieno

    Per azienda cliente leader nel settore Fashion ricerchiamo un/una: CRM SPECIALIST La risorsa verrà inserita all'interno di un team di lavoro strutturato e si occuperà di dare supporto all'organizzazione nel miglioramento dei processi, dei servizi e dei prodotti. **Principali responsabilità**: - Fornire supporto ai team per l'implementazione dei nuovi...

  • Specialista Vendite B2B

    4 giorni fa

    Milano, Lombardia, Italia Orienta A tempo pieno

    Scopri l'occasione giusta per te: una carriera di vendita B2B con Orienta SpA.​Presentazione dell'aziendaOrienta SpA è un'azienda leader nel settore del Sales, che offre opportunità di crescita e sviluppo professionale ai propri dipendenti.​Informazioni sull'incaricoSei in cerca di una sfida professionale e vuoi crescere nel settore delle...

  • Digital Marketing Specialist B2B

    9 ore fa

    Milano, Italia HAYS A tempo pieno

    Marketing Specialist, digital marketing, content creation, SEO, social media, english **La tua nuova azienda** Il nostro cliente è nota multinazionale leader nel settore dell'automazione industriale, che produce e commercializza macchinari automatici con elevato contenuto tecnologico. Realtà presente da oltre 60 anni sul mercato, con circa 7.000...

  • Marketing Specialist B2B

    3 giorni fa

    Milano, Italia Maps S.P.A. A tempo pieno

    Sei alla ricerca di un'opportunità che unisca la tua passione per il digitale ad un percorso professionale in ambito Marketing B2B?Anche tu come noi credi nelle potenzialità della digitalizzazione del mondo delle Energie Rinnovabili?Vieni a conoscere la nostra realtà: per la nostra divisione dedicata al mondo Renewables siamo alla ricerca di una figura di...

  • E-commerce & CRM Specialist

    1 settimana fa

    Milano, Italia Penny A tempo pieno

    Per l’Headquarter di Cernusco sul Naviglio cerchiamo un/una **E-COMMERCE & CRM SPECIALIST** che, inserito/a nella Direzione Marketing all’interno del team CRM e rispondendo direttamente al CRM Manager e si occuperà di: - Sviluppare e gestire la piattaforma e-commerce aziendale, in collaborazione con fornitori esterni e con le funzioni commerciali...

  • CRM Specialist

    1 settimana fa

    Milano, Italia HAYS A tempo pieno

    CMR - Retail - eCRM **La tua nuova azienda** Il nostro cliente è un'importante player in ambito Retail. Riconosciuto sul mercato per la continua innovazione nella ricerca e sviluppo di prodotto, si posiziona tra i più noti player del segmento in cui opera. Per un potenziamento della struttura Retail Italia a diretto riporto del Retail Manager, stiamo...

  • Loyalty & Crm Specialist

    2 giorni fa

    Milano, Italia Best Western Italia S.C.P.A. A tempo pieno

    BWH Hotels Italia & Malta Società Benefit, è un gruppo leader globale nel settore alberghiero al quale fanno capo tre brand: WorldHotels, Best Western e SureStay Hotel Group.La rete globale vanta circa 4.500 hotel in oltre 100 paesi e territori in tutto il mondo.In Italia e a Malta sono 170 gli alberghi del gruppo.BWH Hotels Italia & Malta ha conseguito la...

  • Crm Product Specialist

    7 giorni fa

    Milano, Italia Weroad A tempo pieno

    What's WeRoad, you ask?Great question.In a nutshell: we do group adventures.We group strangers together and help them share incredible experiences around the world together.The result?Lifelong friendships that blossom from a group of people who didn't know each other a few days before.Lovely, aint it?ABOUT WEROAD: CONNECTING PEOPLE, CULTURES, AND STORIES...

  • E-commerce & CRM Specialist

    1 settimana fa

    Milano, Italia Guerlain A tempo pieno

    The position is based in our Office in Milan and part of the Digital & CRM team. The E-commerce & CRM Specialist will manage the following activities. *** **Main Responsibilities**: *** - Support the Digital & CRM Manager in defining and executing the e-commerce and CRM strategy to push sales, build a strong database with high engagement and conversion...