Insulation Diagnostic Specialist

Description For our transformer service business, understanding the full potential of our technology and trends in our markets is highly rewarding. In addition, helping customers all over the world improve efficiency, save resources and reduce emissions gives our work a powerful sense of purpose.
Our Transformer Service business is part of the Global Product Group Transformer Components and Services.
Working as Insulation Diagnostic Specialist, you will ideate, develop, implement and maintain diagnostic algorithms to assess the condition of transformer liquid and solid insulation, translating data into actionable information.
You will support our customers to manage their transformer fleets throughout the lifecycle by providing expert monitoring and diagnostic services for transformer liquid and solid insulation, safeguarding the electrical infrastructure by detecting early signs of potential failure, enabling predictive maintenance, optimizing asset utilization and minimizing downtime.
You will be accountable to ensure technology leadership on transformer liquid and solid insulation monitoring and diagnostics while contributing to our customer satisfaction and profitable growth.
Our flexible work practices help you optimize personal and business performance while creating an environment where all employees can develop their skills and grow. For this role we follow a hybrid work structure where you can work remotely or from the office, as needed, based on demands of specific tasks or personal work preferences.
Your responsibilities You stay up to date with the latest technology solutions, international standards, market trends and customer requirements relating to transformer monitoring and diagnostics, with specific focus on liquid and solid insulation
You propose novel solutions in the field of transformer liquid and solid insulation monitoring and diagnostics
You work in close collaboration with product management to define the monitoring and diagnostic services development roadmap
You drive the development and the implementation of transformer liquid and solid insulation monitoring and diagnostic algorithms, making sure they are properly documented and implemented in the appropriate IT tools and that they stay up to date
You prepare training material and deliver trainings sessions to designated service units
You participate in international pre-standardization and standardization work
You provide deep technical support to root cause analyses and issues resolutions, making sure lessons learnt are integrated in our algorithms
You provide advanced technical support to other functions (e.g. Engineering, Supply Chain, Sales, …), participating in meetings with customers and suppliers as needed
You participate in trade shows on request to better identify customer pain points and associated consequences
Living core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business
Your background MSc or BSc Engineering degree or equivalent diploma qualification
10+ years of experience in transformer service and/or engineering
Strong technical background on transformer liquid and solid insulation systems in general, including diagnostic equipment, test sets, tools, safety protocols and typical maintenance and repair procedures
Knowledge of transformer monitoring systems, including digital devices, software and communication relating to liquid and solid insulation
Data analysis and interpretation
Proven experience in transformer engineering studies, diagnostics, and condition assessment
Demonstrated experience in interaction with customers and/or international standards groups
International experience and intercultural sensitivity
Structured and analytical thinking, with a collaborative, solutions-oriented approach and strong communication skills

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