Human Resources Manager
4 giorni fa
The Position: HUMAN RESOURCES MANAGERAn alluring Sicilian escape, Verdura Resort occupies nearly two kilometres of private Mediterranean coastline.
Home to three Kyle Phillips golf courses, a 60-metre infinity pool, six clay tennis courts, a world-class spa, four restaurants and five bars, Verdura Resort is an irresistible destination.
It is a place where rooms seem woven subtly into the Sicilian landscape, with a true sense of space and uninterrupted views of the azure waters.
Above all, it is an unforgettable resort in Sicily where our team delivers an outstanding level of service.Main Purpose: The HR Manager plays an important part in ensuring effective communication and engagement strategies that support the Resort departments, acting as a liaison between Company and employees in order to promote the unique culture and philosophy of the Company.Reports to: Area Director of Human Resources, Sicily.Main duties and responsibilities: BUSINESS PARTNERING Supervise the on boarding and orientation programs of new Team Members and Managers, ensuring that they receive proper job skills training; Offer expert adviceand guidance to managers on all matters related to people management; Acts as a business partner to Department Heads, promoting engagement development and retention; Supports Managers in performance management and manages disciplinary matters together with the General Manager; Assist the Area Director of Human Resources in budgeting for workforce, payroll, and other personnel-related expenses; Supports goal-setting for department teams; Monitors turnover and retention, suggesting solutions and strategies to the General Manager; Supports the hotel's Health & Safety agenda supervising the organisation of H&S trainings according to the Italian law, and for record keeping.LEARNING & DEVELOPMENT Work closely with the Learning & Development Manager to identify training needs and contribute to ongoing improvement efforts based on daily interactions with managers and exposure to guest service and department operations; Supports the L&D Manager and departmental trainers in organising, delivering and/or tutoring training initiatives (e.G.
Company Induction); Encourages a culture of ongoing learning and development within the resort; Supports the L&D Manager in managing the Learning Management System.RESOURCING & TALENT ACQUISITION Cooperate with the Regional Recruitment Manager on the talent attraction process and activities; Support Managers onthe selection process using behavioural interview standards and profiling tools; Manages work experience/internship programmes, ensuring quality delivery; Maintain the partnership with local schools and institutes, in order to promote the Resort and the Company according to the Regional HR & Recruitment Manager.EMPLOYEE EXPERIENCE & SERVICE QUALITY Suggests People & Culture initiatives to align with the Company's philosophy, culture, vision and brand standards; Support the GeneralManager and Managers in delivering and enhancing the Team Members' experiences to foster engagement.Conducts onboarding and exit interviews, and shares details in order to improve the retention rate; Demonstrate a strong understanding of hotel service delivery and best practices in HR.Competencies required: Managing Team Performance: Sets high standards for oneself and Team Members, provides guidance, development and takes corrective action in order to achieve consistently high levels of service.Personal Effectiveness: Adapts interpersonal style and skills so that high quality results are achieved.
Modifies behaviour to accommodate for certain individuals, situations and different tasks.Personal and team development: Seeks opportunities to learn and to develop themselves and others in order to add value to the performance of the department and hotel.Business awareness: Understands the direct connection between day-to-day service delivery and how it impacts departmental, hotel and company success.Service excellence: Delivers service standards, which consistently exceed guest expectations.Technically skilled: Demonstrates and understands job requirements and displays the technical skills and knowledge required to perform job well and in line with the departmental SOPs.We offer: Permanent contract according to C.C.N.L.
Settore Turismo.Learning & development activities and career opportunities.Opportunity to stay in our hotels at a reduced rate (35€ per night) upon reaching 6 working months.
You will also be entitled to 50% discount at bars and restaurants of the Company and 20% discount on wellness treatments at our Spa and on products "Irene Forte Skincare".Meals on duty and complimentary laundry for work attire.We require: Previous working experience in Italy in the same role.
Luxury hospitality area is preferred; BA/BS/Bachelor's Degree or equivalent from business/HR or hotel school; Learning and Development experience or education; Good knowledge of Italian labour law and "C.C.N.L.
Settore Turismo"; Fluency in Italian & English is a must.Workplace: Verdura Resort, S.S. 115 Km 131, 92019 – Sciacca (AG), Sicily.Please apply forwarding your CV with full details and enclose the approval to process the personal data according to local privacy laws and standards (d.Lgs.
196/03).Share:#J-18808-Ljbffr
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Human Resources Manager
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Sciacca, Italia Rocco Forte Hotels A tempo pienoVerdura Resort is set on 230 hectares and nearly two kilometres of private Mediterranean coastline. There are three Kyle Phillips golf courses, a 60-metre infinity pool, six clay tennis courts, a world-class spa, four restaurants, five bars and much more. It's a place where buildings are subtly woven into the landscape, with a true sense of space and...
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Sciacca, Italia Verdura A tempo pienoThe Position: HUMAN RESOURCES MANAGERAn alluring Sicilian escape, Verdura Resort occupies nearly two kilometres of private Mediterranean coastline. Home to three Kyle Phillips golf courses, a 60-metre infinity pool, six clay tennis courts, a world-class spa, four restaurants and five bars, Verdura Resort is an irresistible destination. It is a place where...
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Sciacca, Italia Verdura A tempo pienoThe Position: HUMAN RESOURCES MANAGERAn alluring Sicilian escape, Verdura Resort occupies nearly two kilometres of private Mediterranean coastline.Home to three Kyle Phillips golf courses, a 60-metre infinity pool, six clay tennis courts, a world-class spa, four restaurants and five bars, Verdura Resort is an irresistible destination.It is a place where...
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Human Resources Manager
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Sciacca, Italia Verdura A tempo pienoThe Position HUMAN RESOURCES MANAGER An alluring Sicilian escape, Verdura Resort occupies nearly two kilometres of private Mediterranean coastline.Home to three Kyle Phillips golf courses, a 60-metre infinity pool, six clay tennis courts, a world-class spa, four restaurants and five bars, Verdura Resort is an irresistible destination.It is a place where...
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Sciacca, Italia Verdura A tempo pienoThe Position: HUMAN RESOURCES MANAGERAn alluring Sicilian escape, Verdura Resort occupies nearly two kilometres of private Mediterranean coastline. Home to three Kyle Phillips golf courses, a 60-metre infinity pool, six clay tennis courts, a world-class spa, four restaurants and five bars, Verdura Resort is an irresistible destination. It is a place where...
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Human Resources Manager
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Sciacca, Italia Verdura A tempo pienoThe Position: HUMAN RESOURCES MANAGERAn alluring Sicilian escape, Verdura Resort occupies nearly two kilometres of private Mediterranean coastline. Home to three Kyle Phillips golf courses, a 60-metre infinity pool, six clay tennis courts, a world-class spa, four restaurants and five bars, Verdura Resort is an irresistible destination. It is a place where...
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Human Resources Manager
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Sciacca, Italia Verdura A tempo pienoThe Position HUMAN RESOURCES MANAGER An alluring Sicilian escape, Verdura Resort occupies nearly two kilometres of private Mediterranean coastline. Home to three Kyle Phillips golf courses, a 60-metre infinity pool, six clay tennis courts, a world-class spa, four restaurants and five bars, Verdura Resort is an irresistible destination. It is a...
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Sciacca, Italia Rocco Forte Hotels A tempo pienoVerdura Resort is set on 230 hectares and nearly two kilometres of private Mediterranean coastline.There are three Kyle Phillips golf courses, a 60-metre infinity pool, six clay tennis courts, a world-class spa, four restaurants, five bars and much more.It's a place where buildings are subtly woven into the landscape, with a true sense of space and...
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Sciacca, Italia Rocco Forte Hotels A tempo pienoVerdura Resort is set on 230 hectares and nearly two kilometres of private Mediterranean coastline. There are three Kyle Phillips golf courses, a 60-metre infinity pool, six clay tennis courts, a world-class spa, four restaurants, five bars and much more. It's a place where buildings are subtly woven into the landscape, with a true sense of space and...
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Human Resources Manager
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