Associate Claims Examiner

3 giorni fa


Milano, Italia Cna Hardy A tempo pieno

Position Summary
We are seeking to hire an Associate Claims Examiner to work in our Milan office.
The role will mainly support Marine & Financial Lines claims
Key Responsibilities
Negotiates and agrees claims within designated authority and with management supervision, liaising with underwriters, adjusters and brokers
Reviews policy coverages and claims documentation in accordance with company guidelines and standards to determine if coverages apply, escalating issues as needed.
Interacts with claims personnel on issues relating to specific claims and other topics concerning the claim handling of claimants and insured.
Effectively manages loss costs and claim expenses.
With assistance manage the appointment and performance of experts and outsourcers.
Maintains all claims records accurately and efficiently
Maintain and adhere to the claims philosophy, processes and guidelines
Report on claims matters as required to the Claims Management and underwriters
Maintain professional service standards at all times; protecting and promoting the CNA Hardy brand
Comply with all applicable legal and regulatory requirements and ensure, at a level appropriate to the position, that appropriate measures are in place to ensure this compliance
May perform additional duties as assigned.
Skills, Knowledge & Experience
Prior experience in either Marine or Financial Lines Claims
Strong desire to develop a wide breadth of knowledge and understanding of claims practices.
Good verbal and written communication skills with the ability to develop positive business relationships with internal and external customers.
Strong ability to identify, analyse and solve problems as well as the ability to learn rapidly and adapt quickly to change.
Ability to work independently.
Developing decision-making skills.
Knowledge of Microsoft Office Suite as well as other business-related software.
Developing time management skills.
Flexibility in and willingness to learn and develop expertise in different business lines.
Ability to manage and prioritise tasks and projects.



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