Returns Manager Eu, Amxl
1 mese fa
Job ID: 2824852 | Amazon Italia Services Srl Clear and effective processes make sure every customer across the globe receives the speed, quality, and reliability they expect from Amazon. As a Returns Manager, you'll get involved in analysing the way we do things and working with colleagues across a number of teams to make our processes better. This role is an opportunity to help shape the future of Amazon, because even small changes can transform our business.
Key job responsibilities
Analyse data and gather feedback from stakeholders to identify any inefficiencies in current operations Establish frameworks to ensure that the balance between quality, speed, cost and other factors are optimised Share ideas with colleagues and leadership on how processes can be improved Regular reviews of process efficiencies, offering data-led solutions for changes that will see long-term improvements A day in the life
Every day, you'll focus on our business objectives – from improving efficiency to increasing reliability – and find creative ways to make these happen. You'll be part of a team driving major projects to standardise our processes and make improvements to our operations. That will involve being in regular contact with senior management and a wider group of stakeholders to define the project requirements and update them on status, risks, and impacts. You'll also create communication plans to bring everyone up to speed with the new processes you implement.
As a Returns Manager, you'll be the expert in charge of spotting the problems, seeing the gaps and inefficiencies, and creating solutions. Deep diving into data will help you find those challenges and keep track of the effectiveness of your improvements.
About the team
Amazon Extra Large (AMXL) looks after heavy items like furniture and large home appliances. Our team manages the entire service, from supply chain fulfilment to delivery and returns. What sets this service apart from others is the extra level of customer care. Not only do we deliver large items, but we unpack, assemble and install them, and take away old items where needed. With a focus on safety, productivity and innovation, we're changing the way customers buy and receive large goods for the better.
We have ambitious plans to expand our specialist fulfilment centres and delivery stations across the UK and Europe. While those of us who work in delivery stations will do some night shifts, most of us work during the day. Our team is made up of people across operations, supply chain, business intelligence and programme management, and everyone plays a crucial role in growing this part of the business.
BASIC QUALIFICATIONS
A degree Relevant experience working in a supply chain, transportation, project management or management consulting role Relevant experience in project management or management consulting, including handling multiple ongoing projects Relevant experience using Microsoft Excel for data analysis Relevant experience of communicating with a wide range of stakeholders Relevant experience with SQL and data visualisation tools such as Tableau, Power BI or Quick Sight PREFERRED QUALIFICATIONS
Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you.
Experience in process improvement Experience in analytical tool building Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates.
#J-18808-Ljbffr
-
Amxl Regional Otr Manager, Amxl
7 mesi fa
Milano, Italia Amazon Italia Transport Srl - E54 A tempo pienoBachelor’s Degree or relevant industry experience - Strong interpersonal skills - Tenacity to develop ideas independently considering multiple stakeholders and requirements. - Strong written and verbal communication skills to support influencing and presenting new ideas to multiple managerial levels within AMXL and DSP. - Analytical with excellent...
-
Amxl Regional Otr Manager, Amxl
5 giorni fa
Milano, Italia Amazon Italia Transport Srl - E54 A tempo pienoBachelor's Degree or relevant industry experience- Strong interpersonal skills- Tenacity to develop ideas independently considering multiple stakeholders and requirements.- Strong written and verbal communication skills to support influencing and presenting new ideas to multiple managerial levels within AMXL and DSP.- Analytical with excellent...
-
Dsp Account Manager
6 mesi fa
Milano, Italia Amazon Italia Transport Srl A tempo pienoA degree - Relevant experience in account management in a fast-paced environment - Advanced proficiency in the local language and English - Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment - Relevant experience in using data analytics to solve problems such as customer, partner or business performance...
-
Milano, Italia Amazon EU SARL (Italy Branch) A tempo pienoA degree - Relevant experience in analysing data and creating reports for leadership - Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership - Relevant experience in managing multiple projects with competing deadlines - Advanced proficiency in verbal and written English Amazon seeks a Network Manager for...
-
Milano, Italia Amazon Eu Sarl - D68 A tempo pienoAmazon seeks a Senior Supply Chain Manager that combines collaborative and analytical skills with a passion for problem solving on behalf of our customers.In this role, you will contribute as part of Amazon Transportation Service (ATS) Network Planning team in our EU headquarters to help deliver customer packages faster, more reliably, and at a lower...
-
Multi-station Ops Manager, Amxl Italy
6 mesi fa
Milano, Italia Amazon Italia Transport Srl A tempo pienoA university degree - Relevant experience in successful people and stakeholder management - Advanced proficiency in verbal and written English and intermediate proficiency in Italian. - Relevant experience in using data or anecdotal evidence to influence business decisions - Relevant experience in key areas of production and supply chains Operations is the...
-
Milano, Italia Amazon EU SARL (Italy Branch) - D68 A tempo pienoExperience in leading programs or projects - Experience in change lead roles - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience in driving end to end delivery, and communicating results to senior leadership - Experience identifying and resolving complex issues - Experience working...
-
Change Program Manager, Eu Workforce Staffing
1 settimana fa
Milano, Italia Amazon Eu Sarl (Italy Branch) - D68 A tempo pienoExperience in leading programs or projects- Experience in change lead roles- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience in driving end to end delivery, and communicating results to senior leadership- Experience identifying and resolving complex issues- Experience working cross...
-
Regional Service Manager
6 mesi fa
Milano, Italia TAE Life Sciences A tempo pieno**About The Role** The **Regional Service** Manager - **EU** will coordinate the installation, service, and maintenance activities of TAE Life Sciences (TLS) in the European Union (EU) and United Kingdom (UK) regions. This role will also be the single point operational leader of the region for activities involving vendor management & procurement, service...
-
Pp Manager
1 mese fa
Milano, Italia Amazon A tempo pienoPP Manager, Payments, EU, Amazon Brussels Public Policy TeamJob ID: 2808139 | Amazon Corporate Services Belgium SRLEmbrace the challenge and accelerate your growth with Amazon's International Public Policy and Government Affairs Team. The Senior Public Policy Manager, Payments will join a growing and dynamic team that works across Europe in support of...
-
Pp Manager
1 mese fa
Milano, Italia Amazon A tempo pienoPP Manager, Payments, EU, Amazon Brussels Public Policy Team Job ID: 2808139 | Amazon Corporate Services Belgium SRL Embrace the challenge and accelerate your growth with Amazon's International Public Policy and Government Affairs Team. The Senior Public Policy Manager, Payments will join a growing and dynamic team that works across Europe in support of...
-
Milano, Italia Amazon EU SARL (Italy Branch) - D68 A tempo pieno2+ years of program or project management experience - Bachelor's degree or equivalent - Fluency in a European language in addition to English is required (German, French, Italian, Spanish). How often have you had an opportunity to be a member of a team creating a unique customer experience? In the EU Direct Fulfillment (DF) team we exceed the expectations...
-
Program Manager, Onboarding, Direct Fulfillment
5 giorni fa
Milano, Italia Amazon Eu Sarl (Italy Branch) - D68 A tempo pieno2+ years of program or project management experience- Bachelor's degree or equivalent- Fluency in a European language in addition to English is required (German, French, Italian, Spanish).How often have you had an opportunity to be a member of a team creating a unique customer experience? In the EU Direct Fulfillment (DF) team we exceed the expectations of...
-
Product Manager
1 mese fa
Milano, Italia Amazon A tempo pienoProduct Manager (Contractor), EU Emerging StoresThis position is for an 18-month Fixed Term Contract and will be based in Stockholm.Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online.By giving customers more of what they want - low prices, vast selection, and convenience -...
-
Area Manager Wholesale
4 settimane fa
Milano, Italia Michael Page A tempo pienoIstruzione: Laurea specialistica / Vecchio ordinamentoMichael Page, leader europeo e mondiale nella ricerca e selezione di personale specializzato, vanta un know-how d'eccellenza nell'ambito del "top e middle management".Area Manager Wholesale - Est Eu e CSI - Abbigliamento PremiumPer rinomato brand italiano di abbigliamento di fascia premium siamo alla...
-
Eu Books Cat Manager, Emerging Stores
3 mesi fa
Milano, Italia Amazon EU SARL (Italy Branch) A tempo pieno7+ years relevant work experience in business leadership positions with increasing scope of responsibilities - Experience building, leading, and scaling high performing teams and fostering a supportive and empathetic team culture - Ability to prioritize tasks in a dynamic and ambiguous environment and deliver results in a matrix organization - Passion to...
-
Product Manager
1 mese fa
Milano, Italia Amazon A tempo pienoProduct Manager (Contractor), EU Emerging StoresThis position is for an 18-month Fixed Term Contract and will be based in Stockholm.Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience -...
-
Product Manager
4 settimane fa
Milano, Italia Amazon A tempo pienoProduct Manager (Contractor), EU Emerging Stores This position is for an 18-month Fixed Term Contract and will be based in Stockholm. Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and...
-
Area Manager Wholesale
4 settimane fa
Milano, Italia Michael Page A tempo pienoIstruzione: Laurea specialistica / Vecchio ordinamento Michael Page, leader europeo e mondiale nella ricerca e selezione di personale specializzato, vanta un know-how d'eccellenza nell'ambito del "top e middle management". Area Manager Wholesale - Est Eu e CSI - Abbigliamento Premium Per rinomato brand italiano di abbigliamento di fascia premium siamo alla...
-
Area Manager Wholesale
1 mese fa
Milano, Italia Michael Page A tempo pienoIstruzione: Laurea specialistica / Vecchio ordinamentoMichael Page, leader europeo e mondiale nella ricerca e selezione di personale specializzato, vanta un know-how d'eccellenza nell'ambito del "top e middle management".Area Manager Wholesale - Est Eu e CSI - Abbigliamento PremiumPer rinomato brand italiano di abbigliamento di fascia premium siamo alla...
