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Customer Communication Specialist

3 mesi fa


Milano, Italia Sky Creative A tempo pieno

Customer Communication Specialist (stage) Sky Italia è alla ricerca di una brillante risorsa da inserire all'interno del Customer Engagement & Communications Hub, come Customer Communication Specialist, per offrire l'opportunità di vivere un'esperienza professionale in un ambiente giovane, dinamico e customer oriented.
La risorsa in particolare collaborerà in modo efficace con il suo team per:
sviluppare nuove idee creative, proponendo nuovi format o attività di engagement rivolte agli agenti del Customer Solution Hub mantenendo sempre alto il focus, l'attenzione e la cura verso il cliente;produrre contenuti multimediali per arricchire l'architettura editoriale del Customer Solution Hub anche attraverso sistemi di intelligenza artificiale;sviluppare piani di comunicazione integrati per il lancio di progetti e iniziative aziendali;preparare materiale e presentazioni rivolte al management.Requisiti Capacità editoriali, communication skills con particolare focus sulle dinamiche di costruzione e gestione di piani di comunicazione multicanale;Attitudine all'innovazione e dimestichezza con canali di comunicazione digitali;Creatività empirica;Open mindset verso nuove forme di comunicazione, engagement e costruzione dei contenuti;Capacità di lavorare in modo collaborativo, in un ambiente inclusivo e orientato al team working;Capacità di video editing con Adobe Premier e/o Blackmagic DaVinci Resolve;Buona conoscenza della lingua inglese;Laurea in discipline umanistiche;Nice to have: conoscenza di sistemi AI, conoscenza di piattaforme grafiche quali Adobe Photoshop, Adobe Illustrator.Sede: Milano
Durata: 6 mesi

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