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Data Scientist – Customer Analytics
3 mesi fa
Job Description
As a data-driven company, we place our trust in numbers and data. Are you prepared to dive into a sea of trends, analytics, and KPIs? Are you eager to convert data into opportunities, crafting robust strategies and fostering excellence in a lively and diverse environment?
We're in search of enthusiastic Data Scientists with a keen eye for detail, poised to make a significant impact in our CRM & Customer Analytics Team. Join us and unleash your expertise to drive innovation, growth, and digital assets.
Who we are:
Welcome to our global family We take pride in our diverse community of over 20,000 professionals from 70 different countries and cultures. At Costa, we believe in open communication, positivity, and support. We foster an environment built on trust and transparency, where everyone's voice is heard.
How you'll live your ambition:
We are seeking a highly motivated and skilled Data Scientist to join our dynamic CRM & Customer Analytics team located in Genoa. In that role, you will have the opportunity to analyze, interpret, and translate complex business inputs and requirements into actionable descriptions that drive the development process of our CRM Programs.
Demonstrate your passion:
Numbers are your natural habitat. You will coordinate the process of developing various mathematical models (including data collection, analysis, prototyping, testing, creating production systems, and developing performance metrics) focused primarily on CRM and customer data.
You will champion data science within our business to improve our understanding of customers' propensities and preferences within the products and services we provide.
Get things right:
You will be the point person responsible for the quality and use of the Data Lake and CRM customer data, working with the CRM business analyst, CRM campaign coordinator, IT, and other departments to develop new data.
You will chart the course for our Customer Analytics, acting as a focal point of competencies, training junior scientists, business analysts, and management on the use of science models and tools.
You will promote corporate culture and values among employees, leveraging positive relationships with the company's leaders to obtain optimum results.
Safety First:
You will have an impact on daily projects, recommending the creation of tools/reports for analysts and management to show business trends, forecasts, and customer behavior.
You will monitor model performance, re-calibrate, maintain, and recommend design enhancements.
What makes you unique:
Your journey includes relevant experiences (5+ years) in developing, implementing, and maintaining Machine Learning / AI models and Optimization Algorithms in complex environments.
You approach decision-making with a data-driven mindset, strengthened by academic backgrounds in Economics, Engineering Management, Mathematics/Statistics, Computer Science, or related fields.
You have advanced knowledge of SQL and another statistical programming language (Python or R); familiarity with Azure Databricks and Power BI.
You possess excellent communication and presentation skills, able to convey technical information to non-technical stakeholders effectively.
You connect innovations and projects to business opportunities.
You embrace diversity and communicate fluently in English.
Excellence in teamwork comes naturally, inspiring others to give their best.
Why Costa:
You will engage with different stakeholders daily, significantly impacting the CRM & Customer Analytics strategies.
You will work at our Genoa offices, where our strategies pulse to life, with the flexibility to work remotely.
Diversity Equity & Inclusion:
Costa is a melting pot of different backgrounds, experiences, ages, and cultures. Each of us brings unique insights and perspectives, and all of us are valued and respected for who we are. Costa is a global community where everyone belongs.
Join us, and let's set sail on an unforgettable journey together. Apply today to drive success and live your ambition
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