User Experience And Customer Journey Internship

4 giorni fa


Lazio, Italia Amex A tempo pieno

**You Lead the Way.
We've Got Your Back.
**
With the right backing, people and businesses have the power to progress in incredible ways.
When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other.
Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success.
Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day.
And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
AMEX is seeking a _UX & Customer Journey _Intern in our Rome office.
We are searching for a student interested in User Experience Design and in Website optimization who would like to work alongside our Acquisition Team.
This is a paid internship opportunity that will provide the intern with an excellent, hands-on introduction to a thriving, high-growth, entrepreneurial environment.
**Key Projects**
An intern will be offered an opportunity to be involved in meaningful work/projects, be exposed to daily team tasks such as new website capabilities planning and monitoring, alignment meetings, cross teaM/Function appointments.
The intern will be introduced to useful tools and resources that will help the intern grow both professionally and personally.
**The intern will gain experience in the following areas**:
- Execute a test-and-learn roadmap to improve conversion efficiency, partnering with multiple internal and external.
- Coordinate feedback to central technology owners and internal stakeholders
- Analyze reporting to identify and recommended improvements to digital acquisition
- Execute insights & prepare reports for internal and external stakeholders in excel and PowerPoint
- Deliver KPIs to measure website performance and acquisition impact of digital activities and new capabilities launched
**Skills & Experience Required**:
- Meticulous attention to detail and organizational skills.
- Good level of Excel and PowerPoint.
- Teamwork.
- You're able to remain calm under pressure, think on your feet and proactively solve problems.
- Self-starting, innovative thinker who can provide team with suggestions and recommendations for process improvement.



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