Field It Technician

3 settimane fa

Milano, Italia Hemmersbach A tempo pieno

Your skills Previous experience in the delivery of IT support servicesExperience in Windows 7-11, MS Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, enterprise anti-virus solutions and IT ticketing systems.Experience in a corporate and/or multinational environment is valuableConfidence in addressing break/fix issues – Typically supporting PCs / LaptopFamiliar with ticketing systemGood communication skills and easy to deal with usersGood English, native Italian languagesDriving licence Your Tasks Hemmersbach is seeking a highly motivated and customer-oriented Field IT Technician to join our team.As a Field Technician, you will be responsible for providing exceptional technical support to our enterprise clients in a timely and efficient manner: Remote system controlSoftware installationTroubleshooting and fault resolutionHardware maintenance (screen, motherboard, etc.
)Resetting computers and hard disksBackup and restoration of user data, settings and related system administration activitiesWifi and software troubleshootingWithin a centrally managed team and supported throughout by a dedicated dispatch team, you will operate autonomously from a variety of specific clients.You may have a variety of tickets to resolve throughout the day with several clients or have the opportunity to stay longer to resolve specific issues over a number of days.
Principally, you will be supporting deskside, network, software & print, and be helping teams that are working with many of the world's biggest clients.Working within Milan support area, we provide you with all you need, from public transport subscription, to mobile phone, laptop, tools and you'll enjoy a normal Monday-Friday, 40hr week with us.
Provide day to day support at the customer locations within a geographical region(s)Support customers in technical problems they have with their technical equipment Join Hemmersbach and become part of a dynamic team that is committed to providing exceptional IT support to clients across the globe.
Apply today to take the next step in your IT career
Be part of us Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries.
We deliver exclusively for the leading companies in the IT industry.
We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family.
That's why Hemmersbach is The Social Purpose IT Company.

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