Product Owner

4 giorni fa

trieste, Italia Oliver James Associates A tempo pieno

For a leading company in FMCG i'm looking for a Product Owner - CRM.
**ACCOUNTABILITIES**
- Oversee the regional enhancement backlog for Salesforce Marketing Cloud and our ecommerce platforms
- Work closely with our End Markets and global teams to prioritise the European product roadmaps in line with our strategic and commercial goals
- Work alongside the central team Product Owners to gain visibility of the global roadmap, understand the dependencies between all programmes, and determine what resource is available for European initiatives
- Keep relevant stakeholders informed of developments in line with the company's objectives
- Act as a point of escalation for Market stakeholder queries
- Socialise the team's product backlog and roadmap to ensure transparency for End Markets
- Manage a Business Analyst, ensuring they deliver effective solution support
- For selected projects, lead the end-to-end request management - including translating business strategy into product strategy, gathering requirements, raising tickets in Azure DevOps and monitoring delivery
- Lead the ways of working optimisation initiative, streamlining current processes
- Work closely with stakeholders to understand their needs and offer them trusted advice about how they can use our systems to achieve their goals
- Provide leadership, support, & expertise to direct reports and junior colleagues, helping them to develop their careers and provide them with learning opportunities
- Contribute to the inclusive team culture where people are recognised for their contribution
**EXPERIENCE, SKILLS, KNOWLEDGE**
- The ability to elicit requirements from stakeholders and communicate them to delivery teams using recognised tools and techniques
- Experience with DevOps development practices, writing user stories, managing backlog, sprints and testing
- Experience developing and presenting product roadmaps
- High analytical acumen along with strong business sense that guides ROI based prioritisation
- Passionate about SFMC and eCommerce products/features
- Proven ability to manage multiple product initiatives concurrently while maintaining a high tendency for on-time delivery
- An ability to work as part of a team, managing multiple stakeholders at the same time
- Strong English language skills

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