Quality Controller, Supplier Quality
1 mese fa
Work Location: This position will require travel around Italy but predominantly in and around Valenza, Vicenza and Tuscany.
Responsibilities: Responsible for final jewelry quality control of finished good merchandise at suppliers' sites, ensuring that all products received are of acceptable quality and compliant with Tiffany & Co. quality standards. Process supplier shipped purchase orders by completing all systematic processes within JD Edwards system regarding Quality processes. Maintain average or better units per day for inbound quality control inspection and product evaluations. Support and implement supplier quality and development initiatives improving product quality. Participate in root-cause finding and follow up on corrective actions. Perform on-site audits and provide audit feedback to support continuous improvement opportunities for all suppliers. Participate in departmental training. Key Accountabilities: Coordinate and perform the jewelry quality inspection and control of finished good merchandise on-site at external supplier's locations. Support quality inspections on-site and follow appropriate sampling plan based on quality sampling rules. Record quality control data into JD Edwards Quality Management system and maintain data accuracy. Responsible for Return to Vendor process for non-compliant merchandise. Travel Requirements: Travel within the region is required (80% and occasionally up to 100% depending on priorities).
Continuous Improvement: Support root cause investigation initiatives led by the QA Manager, Supplier Quality Engineer, or by the Suppliers. Assist with virtual product quality reviews with suppliers and design teams. Utilize Tiffany & Co.'s Quality Assurance tools and software as needed. Create audit schedules, perform audits, and provide suppliers with opportunities for improvement. Inventory Control: Perform supplier merchandise receiving function in Tiffany & Co. locations and/or remotely at external supplier facilities. Responsible for the systematic movement of product. Support New Product Development: Partner with Lifecycle QA team in NY on new products during their development phases. Merchandise Testing Lab Responsibility: Partner with suppliers and local Managers to submit monthly samples of all metal types to Merchandise Testing Lab (MTL) in New Jersey or EUGDC. Required Qualifications: Bachelor's degree. 2 years Quality Assurance experience. Jewelry knowledge. Proficient in MS Office tools; Excel, PowerPoint, and Word. Strong communication skills. Ability to be flexible and manage changing priorities. Highly organized. Preferred Qualifications: Graduate Gemologist and/or Graduate Jeweler. Work experience in JD Edwards or other enterprise system(s). Basic knowledge of English.
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