Associate Customer Support
2 mesi fa
As an Associate Customer Support, you will provide second level support to Partners on the use of Ubiquicom hardware and software products; collaborate on the production of support activities reports and products technical documentation.
You will also update and maintain existing documentation based on customer feedback and product user experiences. In addition, you will interface with other technical teams to suggest improvements, optimizations, and support the test phases.
Your ProfileEducation: High School DiplomaDriving license and ability for short and occasional tripsInterest in new technologies and curiosity towards new productsFlexibility and ability to adaptPropensity for technical support activities, patience, and empathyAnalysis and problem-solving skillsAbility to prioritize activitiesPropensity to optimize and improve current processesNICE TO HAVE: Basic troubleshooting skillsBasic electrotechnical and/or electronic skillsBasic skills on databasesBasic networking skillsBasic knowledge of Microsoft applications and operating systems and correlated basic troubleshooting capabilitiesFluency in technical communications in EnglishABOUT UBIQUICOM
Based in Milan and Rende (CS), Italy, Ubiquicom is an award-winning technology company specialized in the design and development of products and solutions for the positioning and tracking of people and assets in unconventional contexts using unconventional technologies.
Ubiquicom provides end-user companies, as well as System Integrators and Independent Software Vendors, with the most advanced Real Time Location Systems (RTLS) technology.
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Associate Customer Support
4 settimane fa
Milano, Italia Ubiquicom A tempo pienoAs an Associate Customer Support , you will provide second level support to Partners on the use of Ubiquicom hardware and software products; collaborate on the production of support activities reports and products technical documentation. You will also update and maintain existing documentation based on customer feedback and product user experiences. In...
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Associate Customer Support
4 settimane fa
Milano, Italia UBIQUICOM A tempo pienoAs an Associate Customer Support , you will provide second level support to Partners on the use of Ubiquicom hardware and software products; collaborate on the production of support activities reports and products technical documentation. You will also update and maintain existing documentation based on customer feedback and product user experiences. In...
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Associate Customer Support
3 mesi fa
Milano, Italia Ubiquicom A tempo pienoYour MissionAs an Associate Customer Support you will provide second level support to Partners on the use of Ubiquicom hardware and software products; collaborate on the production of support activities reports and products technical documentation. You also update and maintains of the existing documentation starting from customer feedback and product user...
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Milano, Italia Axa A tempo pienoAXA Partners Italy is looking for a Claims Customer Service Associate based in Milan.Type of contract: Fixed Term Contract Reporting to the Operations for Credit Lifestyle Protection, this role will be a member of the Claims Customer Service Team.According to skills, experience and performance, Claims and Customer Associates are classified as follows: Entry...
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