Business Support Advisor

2 settimane fa

Trieste, Friuli Venezia Giulia, Italia Rina A tempo pieno

**Posting Date**:2 Dec 2024**City**:Trieste**Location**:Trieste, IT, 34135**Contract Type**:Permanent**Division**:Marine South West Europe Region**Level of experience**:Junior- RINA is currently recruiting for a **Business Support Advisor - Marine** to join its office in Trieste** **within the Marine South West Europe Region Division.
**Mission**
- A Business Support Advisor with a focus on managing administrative tasks from the creation of a customer in a database to the issuance of invoices, plays a crucial role in ensuring smooth customer interactions and efficient business operations.
**Key Accountabilities**
- 1.
Customer Data Management:
- Create and maintain accurate customer records in the database.
- Ensure that customer information is up-to-date and complete.
- Handle customer inquiries related to account information and updates.
2.
Offer Management:
- Collaborate with business development teams to insert offer in the internal system
- Provide customer with complete and accurate offer documents
3.
Contract and Customer Order Processing:
- Manage and update contract, ensuring accuracy and completeness.
- Receive and process customer orders, ensuring accuracy and completeness.
- Coordinate with relevant departments to fulfill orders in a timely manner.
- Update customers on order status and expected delivery dates.
4.
Invoicing (if needed):
- Generate and issue invoices to customers based on sales orders or service agreements.
- Verify the accuracy of invoice details, including pricing and quantities.
- Handle invoice-related inquiries and discrepancies.
5.
Payment Processing (if needed):
- Monitor and track customer payments.
- Coordinate with the finance department to ensure timely and accurate payment processing.
- Address payment-related inquiries and issues.
6.
Timesheet Management (if needed):
- Remind technical staff to submit accurate and timely timesheets for each project.
- Ensure timesheets are completed in accordance with company policies and client requirements.
7.
Customer Communication:
- Communicate with customers to provide information about products, services, and order status.
- Respond to customer inquiries and resolve issues promptly and professionally.
- Send out communication regarding invoices, payment reminders, and other relevant updates.
8.
Problem Resolution:
- Identify and address customer concerns, working collaboratively with other departments as needed.
- Investigate and resolve billing discrepancies or disputes.
- Ensure a high level of customer satisfaction through effective problem resolution.
9.
Compliance and Documentation:
- Ensure compliance with company policies and procedures in customer interactions.
- Maintain accurate and organized records of customer communications, transactions, and invoices.
**Education**
- High School Diploma/GED in Business Administration Finance Management
- Bachelor's Degree in Other
**Qualifications**
- While not always mandatory, any previous experience in business support, customer service or a related field can be an advantage.
This could include internships, part-time roles, or volunteer experience.
- Familiarity with the RINA services is beneficial.
The advisors should be willing to learn about the offerings to effectively assist commercial teams, operations and customers.
- Basic computer skills are often necessary, including the ability to use customer relationship management (CRM) systems, input data accurately, and utilize other relevant software tools.
- Fluency in English, Croatian and Italian languages is mandatory
**Competencies**
- CLIENT INTIMACY - Embrace internal and external client needs, expectations, and requirements to ensure maximum satisfaction
- EARN TRUST - Take everyone's opinion into account and remain open to diversity
- PROMOTE SUSTAINABLE DEVELOPMENT - Promote commitment by keeping promises as a Role Model
- MANAGE EMOTIONS - Recognise one's and other's emotions and express and regulate one's reactions
- PIONEER CHANGE - Actively embrace change and benefit from the new circumstances
- BUILD NETWORK - Forge trust relationships, across departments, and outside the organization
- MAKE EFFECTIVE DECISIONS - Structure activities according to priorities, actions, resources and constraint
- ADDRESS THE WAY - Have a big picture of different situations and reinterpret it in a perspective way
- THINK FORWARD - Capitalise on experiences and translate them into action plans for the future
- With over 5,600 employees and 200 offices in 70 countries worldwide, RINA is a multinational player which provides certification, marine classification, product testing, site supervision and vendor inspection, training and engineering consultancy services across a wide range of sectors.
Our business model covers the full process of project development, from concept to completion.
The aim is to guarantee a project's technical, environmental and safety - and sometimes also economic and financial - sustaina

  • Sales Advisor

    2 settimane fa

    Trieste, Friuli Venezia Giulia, Italia Boggi A tempo pieno

    **Boggi Milano** è una azienda leader nel settore del menswear, espressione dell'eccellenza italiana rivolta ad un businessman contemporaneo, moderno e cosmopolita.E' uno dei pochi esempi reali di azienda Omnichannel.Le collezioni di Boggi Milano nascono dalla creatività e dall'esperienza dei designer: un mix perfetto tra ricerca stilistica e qualità dei...

  • Energy Advisor Service Solution Engineering Specialist

    4 giorni fa

    Trieste, Friuli Venezia Giulia, Italia Carel Group A tempo pieno

    Energy Advisor Service Solution Engineering SpecialistJoin our team as Energy Advisor Service Solution Engineering Specialist from our headquarters' offices in Padova, IT, and remotely from home.We consider a great mix of working remotely and meeting colleagues in the offices.CAREL is an innovative global high-tech company, leader in the evolution of control...

  • Stage Credit Advisor

    2 giorni fa

    Trieste, Friuli Venezia Giulia, Italia Mediobanca A tempo pieno

    Stage Credit Advisor - Filiale di MestreAccedi per candidarti per il ruolo Stage Credit Advisor - Filiale di Mestre presso Compass Banca S.p.A. - Gruppo Mediobanca.Compass Banca S.p.A. è la società finanziaria del Gruppo Bancario Mediobanca specializzata nel credito al consumo.Dal 1960 è una delle società leader di questo settore e ha raggiunto più di...

  • Beauty Advisor

    6 giorni fa

    Trieste, Friuli Venezia Giulia, Italia Sephora A tempo pieno

    In Sephora "bellezza" fa rima con "creatività": sempre alla ricerca di nuovi stimoli e nuove tendenze, un'esplosione di idee e di energia da offrire ai nostri clienti in una selezione di eccezionale bellezza.In Sephora, "imparare" fa rima con "divertimento": apprezziamo la curiosità, l' innovazione, l'anticonformismo e la libertà di sperimentare.Si è...

  • Merrill Financial Solutions Advisor

    4 giorni fa

    Trieste, Friuli Venezia Giulia, Italia Tn Italy A tempo pieno

    Social network you want to login/join with:Merrill Financial Solutions Advisor - Sarasota/Naples Market, VeniceClient: Bank of AmericaLocation:Job Category:FinanceEU work permit required:YesJob Reference:c28477756f49Job Views:10Posted:02.03.2025Expiry Date:16.04.2025Job Description:Description:This job is responsible for working with high-net worth clients...

  • Client Advisor

    2 settimane fa

    Trieste, Friuli Venezia Giulia, Italia 360 Talent London A tempo pieno

    CLIENT ADVISOR - LUXURY FRAGRANCE BRAND BOUTIQUE BASED - VENICE About: Luxurious, contemporary and iconic perfume brand.Offers a wide range of specially-created products scented with a delicate rose perfume for girls and a slightly more masculine fragrance for boys.Its reputation is built on quality, indomitable industry and in the Renaissance's...

  • Funzionario di Supporto Commerciale

    5 giorni fa

    Trieste, Friuli Venezia Giulia, Italia Manpower Venezia Mestre Business Professional (Hub) A tempo pieno

    Azienda settore commerciale Manpower Business Professional ricerca, per azienda operante nel settore commerciale, una figura che si occuperà del supporto alle attività commerciali.Sede di lavoro: Manpower Venezia Mestre Business Professional (Hub)La risorsa si occuperà principalmente di:-Inserimento e gestione ordini clienti e fornitori-Supporto nella...

  • Beauty Advisor

    2 settimane fa

    Trieste, Friuli Venezia Giulia, Italia KIKO MILANO A tempo pieno

    AZIENDA Fondato nel 1997, KIKO MILANO è un marchio italiano di cosmetica operante nel settore del commercio al dettaglio con una linea di make-up e di trattamenti viso e corpo d'avanguardia. Grazie al vasto assortimento di oltre 1200 prodotti di tendenza a prezzi competitivi e a una store experience unica, KIKO MILANO ha letteralmente riscritto i codici...

  • Beauty Advisor

    6 giorni fa

    Trieste, Friuli Venezia Giulia, Italia KIKO MILANO A tempo pieno

    AZIENDA Fondato nel 1997, KIKO MILANO è un marchio italiano di cosmetica operante nel settore del commercio al dettaglio con una linea di make-up e di trattamenti viso e corpo d'avanguardia. Grazie al vasto assortimento di oltre 1200 prodotti di tendenza a prezzi competitivi e a una store experience unica, KIKO MILANO ha letteralmente riscritto i codici...

  • Customer service advisor

    5 giorni fa

    Trieste, Friuli Venezia Giulia, Italia Randstad A tempo pieno

    Ricorda di confermare la tua candidatura tramite la mail che riceverai da Randstad. Sei una persona propensa al contatto con il cliente? Desideri intraprendere un'esperienza professionale stimolante all'interno di una grande multinazionale?Allora continua a leggere perchè abbiamo la giusta opportunità per teRandstad Italia Spa filiale di Mestre, ricerca...

  • Beauty Advisor Kiko Trieste

    2 settimane fa

    Trieste, Friuli Venezia Giulia, Italia Kiko Spa A tempo pieno

    Sei una persona dinamica, intraprendente e alla ricerca di una nuova sfida?Ami il make up, essere on trend e pensi che la vita sia meglio a colori?Non perdere l'opportunità di entrare a far parte della nostra KIKO Tribe per arricchire le tue conoscenze e sviluppare nuove competenze.I nostri beauty advisor sono i Kiko Ambassador che fanno vivere a tutti i...

  • Financial Advisor

    3 giorni fa

    Trieste, Friuli Venezia Giulia, Italia Suncoast Credit Union A tempo pieno

    Overview Compensation: $60,000 base salary plus commission Income Growth Opportunity: Year 1 | $60,000 - $90,000 Year 3 | $107,000 - $135,000 Year 5 | $150,000 - $260,000 Year 10 | $300,000 Location Type: Hybrid, a flexible work model blending in-office and remote working Position Type: Full Time Region: South Venice/North Port/Bee Ridge & Fruitville, FL The...

  • Financial Advisor

    18 ore fa

    Trieste, Friuli Venezia Giulia, Italia Suncoast Credit Union A tempo pieno

    Overview Compensation: $60,000 base salary plus commission Income Growth Opportunity: Year 1 | $60,000 - $90,000 Year 3 | $107,000 - $135,000 Year 5 | $150,000 - $260,000 Year 10 | $300,000+ Location Type: Hybrid, a flexible work model blending in-office and remote working Position Type: Full Time Region: South Venice/North Port/Bee Ridge & Fruitville, FL...

  • Art Advisor

    3 giorni fa

    Trieste, Friuli Venezia Giulia, Italia Belairfineart A tempo pieno

    Bel-Air Fine Art group is looking for a new Art Advisor for its Venice galleries. Bel-Air Fine Art is seeking a sales associate for its Venice galleries. We are looking for a confident and dynamic sales associate with excellent communication skills who will be able to assertively initiate and/or complete sales, and have a proven track record of making sales...

  • Beauty Advisor Verona

    5 giorni fa

    Trieste, Friuli Venezia Giulia, Italia Tn Italy A tempo pieno

    Are you ready to be part of the future of prestige beauty?At The Estée Lauder Companies you can play a role in our global success.We are a leader in prestige beauty with a growing portfolio of coveted brands.We create and market the highest quality products that delight consumers around the globe.Our culture values diversity of thought and people, and...

  • Legal advisor_Financial contracts_Trieste

    2 settimane fa

    Trieste, Friuli Venezia Giulia, Italia Manpower S.r.l. A tempo pieno

    Il Gruppo Manpower, in collaborazione con Fincantieri, è alla ricerca di un/una Legal Advisor- Financial Contracts per la sede di Trieste.Inserita all'interno della funzione Financial Contracts (a riporto del Responsabile della Direzione Contracts), che svolge attività di supporto alla d...

  • Funzionario di supporto

    5 giorni fa

    Trieste, Friuli Venezia Giulia, Italia ADECCO ITALIA S.p.A. A tempo pieno

    Per ADECCO ITALIA S.p.A. si ricerca un assistente amministrativo per sostituzione maternità.Riepilogo del ruoloIniziale inserimento con contratto a tempo determinato, cat. C1, con orario di lavoro part-time 24 ore settimanali.Descrizione del ruoloSupporto all'Autorità di Gestione e al Segretariato Congiunto nell'ambito delle attività di gestione e...

  • Expert Fashion

    1 settimana fa

    Trieste, Friuli Venezia Giulia, Italia Louis Vuitton A tempo pieno

    POSTEPROFIL**Be an Exceptional Client Advisor**- Provide expertise and comprehensive advice on Ready-to-Wear category to Clients (whether style related or technical), supporting team members when they have Clients requiring more detailed information.- Be a strong style advisor assessing Client's style and match with product recommendations.- Perform as a...

  • Operatore di Supporto Business

    21 ore fa

    Trieste, Friuli Venezia Giulia, Italia UMANA SPA A tempo pieno

    Ecco la tua occasione per lavorare in una società dinamica e innovativa come UMANA SPA.Il tuo ruolo:Aiutare lo sviluppo delle nostre attività commerciali attraverso la gestione delle attività di segreteriaLavorare in collaborazione con il team per raggiungere gli obiettiviMantenere alta la qualità dei servizi forniti ai clientiRequisiti:Laurea...

  • Business Process Analyst

    8 ore fa

    Trieste, Friuli Venezia Giulia, Italia United Parcel Service A tempo pieno

    We are looking for a highly skilled Business Process Analyst to join our team at United Parcel Service. In this role, you will be responsible for analyzing business processes and identifying areas for improvement. You will also be responsible for developing and implementing process improvements, as well as monitoring and evaluating their effectiveness.This...