Sr. Dsp Insights Manager, Delivery Service Partners

5 giorni fa


Milano, Italia Tn Italy A tempo pieno

col-wideJob Description:

At Amazon, we're working to be the most customer-centric company on earth. One customer experience that we're constantly taking to new levels is how we fulfill and deliver customers' orders. Our goal is to delight our customers by delivering their packages quickly and accurately, anywhere in the world. To meet this goal, Amazon is continually striving to innovate and provide best-in-class service levels by pioneering new products and services in the last mile delivery space. Come join the team and help us work hard, have fun, and make history

The EU DSP Management team works with the various European countries to optimize our end-to-end relationships with the Delivery Service Providers (DSP's), focusing on providing a best-in-class partnerships with our stakeholders across EU. We are looking for a Sr. DSP Insights Manager who is ready to roll up their sleeves and help us develop actionable, data-driven insights, using various quantitative tools and core project management skills.

Key job responsibilities
Core responsibilities include :
- Managing our organization's AWS account, including a data warehouse in Redshift. Manage permissions structure by eg administrating IAM settings.
- Owning reporting for strategic roadmaps by working with business leaders; driving expansion and optimization of new business units in our DSP program.
- Developing and maintaining performance dashboards with key metrics for review with senior leadership and business teams; synthesizing large quantities of data to help create new, step-change initiatives for the organization.
- Onboarding data to our data warehouse by building automated data pipelines utilizing eg Python in Lambda or Sagemaker to invoke API calls.
- Using statistical techniques and tools for strategic deep dives; generating actionable insights and effectively communicating recommendations to senior leadership.
- Inventing new ways to analyze data to identify the trends and gaps in the experience and services we provide to our delivery service partners.
- Partnering with other data engineers and analysts to build and automate central tools that will improve the quality of reporting and analysis in the organization.
- Partner with our global teams, align on reporting needs, setup, maintain and own data pipelines.

We are open to hiring candidates to work out of one of the following locations:
Milan, MI, ITA

BASIC QUALIFICATIONS
- Experience programming to extract, transform and clean large (multi-TB) data sets
- Experience in scripting for automation (e.g. Python) and expert SQL skills.
- Experience in administration of AWS technologies
- Experience with data visualization using Tableau, Quicksight, or similar tools
- Experience working directly with business stakeholders to translate between data and business needs
- Experience with theory and practice of information retrieval, data science, machine learning and data mining
- Experience with theory and practice of design of experiments and statistical analysis of results

PREFERRED QUALIFICATIONS
- Experience managing, analyzing and communicating results to senior leadership
- AWS Cloud Practitioner / AWS Solutions Architect / AWS Data Engineer



  • Milano, Italia Amazon Italia Transport Srl A tempo pieno

    At Amazon, we're working to be the most customer-centric company on earth. One customer experience that we’re constantly taking to new levels is how we fulfill and deliver customers’ orders. Our goal is to delight our customers by delivering their packages quickly and accurately, anywhere in the world. To meet this goal, Amazon is continually...


  • Milano, Italia Amazon Italia Transport Srl A tempo pieno

    At Amazon, we're working to be the most customer-centric company on earth. One customer experience that we’re constantly taking to new levels is how we fulfill and deliver customers’ orders. Our goal is to delight our customers by delivering their packages quickly and accurately, anywhere in the world. To meet this goal, Amazon is continually striving...


  • Milano, Italia Amazon Italia Transport Srl A tempo pieno

    At Amazon, we're working to be the most customer-centric company on earth. One customer experience that we’re constantly taking to new levels is how we fulfill and deliver customers’ orders. Our goal is to delight our customers by delivering their packages quickly and accurately, anywhere in the world. To meet this goal, Amazon is continually...


  • Milano, Italia Amazon Italia Transport Srl A tempo pieno

    At Amazon, we're working to be the most customer-centric company on earth. One customer experience that we're constantly taking to new levels is how we fulfill and deliver customers' orders. Our goal is to delight our customers by delivering their packages quickly and accurately, anywhere in the world. To meet this goal, Amazon is continually striving to...


  • Milano, Italia Amazon Italia Transport Srl A tempo pieno

    At Amazon, we're working to be the most customer-centric company on earth. One customer experience that we're constantly taking to new levels is how we fulfill and deliver customers' orders. Our goal is to delight our customers by delivering their packages quickly and accurately, anywhere in the world. To meet this goal, Amazon is continually striving to...


  • Milano, Lombardia, Italia Amazon A tempo pieno

    At Amazon, we're working to be the most customer-centric company on earth. One customer experience that we're constantly taking to new levels is how we fulfill and deliver customers' orders. Our goal is to delight our customers by delivering their packages quickly and accurately, anywhere in the world. To meet this goal, Amazon is continually striving to...


  • Milano, Italia Amazon A tempo pieno

    At Amazon, we're working to be the most customer-centric company on earth. One customer experience that we’re constantly taking to new levels is how we fulfill and deliver customers’ orders. Our goal is to delight our customers by delivering their packages quickly and accurately, anywhere in the world. To meet this goal, Amazon is continually...


  • Milano, Italia Amazon A tempo pieno

    At Amazon, we're working to be the most customer-centric company on earth. One customer experience that we're constantly taking to new levels is how we fulfill and deliver customers' orders. Our goal is to delight our customers by delivering their packages quickly and accurately, anywhere in the world. To meet this goal, Amazon is continually striving to...


  • Milano, Lombardia, Italia Amazon A tempo pieno

    Our last-mile delivery service partners (DSP) are crucial to our service, and we work closely with them to make sure deliveries large and small get to where they need to be. As a DSP Pricing & Compensation Manager, you'll make sure we have the best relationship possible with our partners.You will own strategic programs and initiatives using core analytical...


  • Milano, Italia Amazon Italia Transport Srl A tempo pieno

    A degree. - Relevant experience in grass root operations, not necessarily logistics, with a hands on approach. - Relevant experience in leadership or supplier management roles. - Relevant experience of managing multiple projects and working to tight deadlines. - Relevant experience in project management and administration experience: organization, managing...


  • Milano, Italia Amazon Italia Transport Srl A tempo pieno

    A degree - Previous transportation or logistics experience - Relevant training or learning experience - Relevant experience/ track record effectively facilitating classroom learning and developing training materials and formats (facilitation is a large part of this role). - Please note this is a fixed term contract role. Amazon is seeking a Training Manager...


  • Milano, Italia Retail Insights A tempo pieno

    Vuoi espandere la tua rete con oltre 500 leader, imprenditori, investitori, limited and general partners del settore del Private Equity, e allo stesso tempo sviluppare le tue capacità di leadership? Questa è la tua occasione! Private Equity Insights organizza i più grandi eventi globali che favoriscono l'innovazione finanziaria e di investimento,...

  • Service Delivery Manager

    3 settimane fa


    Milano, Italia Prima Assicurazioni A tempo pieno

    Are you a senior HR Service Delivery looking for an exciting and challenging employment opportunity operating at senior level in a pan-European and innovative environment? We are looking for an experienced HR professional who can work closely with the Global Head of People Partnering & Delivery (and team) on a number of key projects designed to strengthen...

  • Dsp Account Manager

    2 settimane fa


    Milano, Lombardia, Italia Amazon Italia Transport Srl A tempo pieno

    A degree Relevant experience in account management in a fastpaced environment Advanced proficiency in the local language and English Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment Relevant experience in using data analytics to solve problems such as customer, partner or business performance issuesWe...


  • Milano, Lombardia, Italia Amazon Italia Transport Srl A tempo pieno

    A degree Previous transportation or logistics experience Relevant training or learning experience Relevant experience/ track record effectively facilitating classroom learning and developing training materials and formats (facilitation is a large part of this role). Please note this is a fixed term contract role.Amazon is seeking a Training Manager to...

  • Delivery Manager

    3 settimane fa


    Milano, Italia Sky A tempo pieno

    Our Content Technology and Innovation department delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and...

  • Dsp Account Manager

    1 settimana fa


    Milano, Italia Amazon Italia Transport Srl A tempo pieno

    A degree - Relevant experience in account management in a fast-paced environment - Advanced proficiency in the local language and English - Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment - Relevant experience in using data analytics to solve problems such as customer, partner or business performance...


  • Milano, Italia Deciphera Pharmaceuticals A tempo pieno

    Company Description Deciphera is a biopharmaceutical company focused on discovering, developing and commercializing important new medicines to improve the lives of people with cancer. We are leveraging our proprietary switch-control kinase inhibitor platform and deep expertise in kinase biology to develop a broad portfolio of innovative...


  • Milano, Italia Zerog - Ai In Aviation A tempo pieno

    Got the drive to shape the future of insurance? At Prima, you could take on a whole new challenge. As part of our global community, you'd be in the driving seat of your career; learning and growing with a top-tier team around you. Prima is a place where no matter who you are or what your role is — your voice is valued. Back in 2015, we embarked on a...

  • Service Delivery Manager

    4 settimane fa


    Milano, Italia Generali Italia A tempo pieno

    Generali is a major player in the global insurance industry - a strategic and highly important sector for the growth, development and welfare of modern societies. Over almost 200 years, we have built a multinational Group that is present in more than 60 countries, with 470 companies and nearly 80,000 employees. GOSP - Generali Operations Service Platform is...