Customer Quality Specialist

3 giorni fa

Bardi, Italia Abb A tempo pieno

**Customer Quality Specialist**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.
At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations.
Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
**:
The Customer Quality Specialist has the role of deploying and facilitating the quality culture in ELECTRIFICATION Smart Buildings Division, ensuring and controlling quality to exceed customer expectations while ensuring sustainable operations, and representing the customer's voice within local teams, providing customer experience feedback and input.
In this role you will provide assistance with and maintain the quality management system, managing all aspects in line with guidance from ABB Group/division/business area.
**Your responsibilities**:
- Ensuring the resolution of customer issues, failures and non-conformities, by coordinating with sales, operations, supply chain management, and other internal and/or external teams.
- Ensuring a positive customer experience throughout the entire process, monitor the status of complaints and ensure that inquiries are resolved.
- Preparing and analyzing regular statistics using available tools and collecting relevant customer quality information.
- Developing, implementing and maintaining customer support processes.
Assist in the implementation of effective internal controls to verify that processes will meet customer and stakeholder requirements.
- Support Continuous improvement of internal processes leveraging on digital solutions connected to existing internal platforms.
- Support new product development process by sharing lessons learned and customer experience on existing solutions to ensure portfolio will meet expectations throughout their lifecycle.
**Your background**:
- Master Degree in Management Engineering or Electric/Electronics.
- New graduates or 1-2 years of experience in Quality/Customer Care Field.
- Deep Knowledge of Excel and Microsoft Office Platform, knowledge of Power BI is considered a plus.
- Knowledge of Italian and English.
- Availability to travel if needed.
- A collaborative, solution-focused approach and strong written and spoken communication skills.
**More about us**:

  • Customer Quality Specialist

    3 settimane fa

    Bardi, Italia Openjobmetis S.P.A. A tempo pieno

    Openjobmetis Spa, divisione Permanent Placement, ricerca per importante azienda operante nella produzione e fornitura di componenti altamente ingegnerizzati e di alta qualità per i settori del caravanning, della nautica e ferroviario, un/a Customer Quality Specialist.**Posizione**:Il/la Customer Quality Specialist è una risorsa técnica con riporto diretto...

  • Quality Control Specialist

    4 giorni fa

    Bardi, Italia Abb A tempo pieno

    **Quality Control Specialist**:**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations.Together, we are...

  • Quality Specialist

    2 settimane fa

    Bardi, Italia Maw A tempo pieno

    MAW .Divisione Search & Selection, Polo di Bologna ricerca per azienda cliente in forte crescita operante nel settore metalmeccanico: QUALITY SPECIALIST La figura, riportando al responsabile di produzione, si occuperà di definizione standard di qualità con focus sulla customer satisfatcion, garantire la conformità di prodotto, gestione e produzione della...

  • Quality & Opex Specialist

    3 giorni fa

    Bardi, Italia Abb A tempo pieno

    **Quality & OpEx Specialist**:**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations.Together, we are...

  • Contract Logistics Quality Specialist

    2 mesi fa

    Bardi, Italia Kuehne + Nagel As A tempo pieno

    Are you a Contract Logistics Quality Specialist? Do you want to work in the largest logistics company of the world? Your Role Contract Logistics Quality Specialist works within Contract Logistics. In this case, She/He will operate for adidas Campus South, our new fully automated warehouse located in Mantua, which, with over 130,000 square metres, will...

  • Quality Control Specialist

    2 settimane fa

    Bardi, Italia Abb A tempo pieno

    **Quality Control Specialist**:**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Un/Una Customer Quality

    2 mesi fa

    Bardi, Italia Adecco Italia S.P.A. A tempo pieno

    Adecco Italia Spa, filiale di Ghedi, seleziona per azienda metalmeccanica cliente con sede a Calvisano, un/una customer quality.La risorsa sarà l'interfaccia con il cliente (sia italiano che estero) per qualsiasi necessità di tipo qualitativo:non conformitàgestione documentazione campionaturegestione APQPgestione PPAPgestione portali clienti.E' richiesta...

  • Un/Una Customer Quality

    3 settimane fa

    Bardi, Italia Adecco Italia S.P.A. A tempo pieno

    Adecco Italia Spa, filiale di Ghedi, seleziona per azienda metalmeccanica cliente con sede a Calvisano, un/una customer quality. La risorsa sarà l'interfaccia con il cliente (sia italiano che estero) per qualsiasi necessità di tipo qualitativo: non conformità gestione documentazione campionature gestione APQP gestione PPAP gestione portali clienti. E'...

  • Quality Specialist

    2 settimane fa

    Bardi, Italia Maw - Men At Work Spa A tempo pieno

    Orario di lavoro: Indifferente Contratto: Tempo Indeterminato Luogo di lavoro: ANTEGNATE MAW S.p.A. Divisione Search & Selection, Polo di Bologna ricerca per azienda cliente in forte crescita operante nel settore metalmeccanico: QUALITY SPECIALIST La figura, riportando al responsabile di produzione, si occuperà di definizione standard di qualità con focus...

  • Quality Assurance Specialist

    7 mesi fa

    Bardi, Italia In.Hr Agenzia Per Il Lavoro S.R.L. A tempo pieno

    Agenzia per il lavoro ricerca per azienda cliente del settore alimentare Quality Assurance SpecialistA riporto della Quality Manager e in affiancamento a un team di lavoro locale, la figura contribuirà alla gestione e al mantenimento del sistema Qualità per gli stabilimenti.

  • Quality Specialist

    2 settimane fa

    Bardi, Italia Maw - Men At Work Spa A tempo pieno

    Orario di lavoro: Indifferente Contratto: Tempo Indeterminato Luogo di lavoro: ANTEGNATE MAW S.p.A. Divisione Search & Selection, Polo di Bologna ricerca per azienda cliente in forte crescita operante nel settore metalmeccanico: QUALITY SPECIALIST La figura, riportando al responsabile di produzione, si occuperà di definizione standard di qualità con focus...

  • Un/Una Customer Quality

    2 mesi fa

    Bardi, Italia Adecco Italia S.P.A. A tempo pieno

    Adecco Italia Spa, filiale di Ghedi, seleziona per azienda metalmeccanica cliente con sede a Calvisano, un/una customer quality.La risorsa sarà l'interfaccia con il cliente (sia italiano che estero) per qualsiasi necessità di tipo qualitativo:non conformitàgestione documentazione campionaturegestione APQPgestione PPAPgestione portali clienti.E' richiesta...

  • Quality Assurance Specialist

    2 mesi fa

    Bardi, Italia In.Hr Agenzia Per Il Lavoro S.R.L. A tempo pieno

    Agenzia per il lavoro ricerca per azienda cliente del settore alimentare Quality Assurance SpecialistA riporto della Quality Manager e in affiancamento a un team di lavoro locale, la figura contribuirà alla gestione e al mantenimento del sistema Qualità per gli stabilimenti. Le sue principali att

  • Customer Care

    2 settimane fa

    Bardi, Italia Nestle Operational Services Worldwide Sa A tempo pieno

    **Position Snapshot**- Nespresso in Italy, Milan headquarter (Assago)- Permanent contract- Nespresso Customer Care & Services Department- At least 2 years of Customer Service experience with customer's direct contact- Fluent in Italian and English**Position Summary**Reporting to the Quality Manager, you will be responsible to drive quality performances and...

  • Quality Specialist

    4 giorni fa

    Bardi, Italia Elemaster A tempo pieno

    ELEPRINT**Site**:- Eleprint Srl - Montevecchia (LC)**Department**:- Quality & Assurance Management**Responsibilities**:- Collaboration with the commercial area for technical and strategic support, customer care- Quality System Management Support, Quality Manual, System procedures, Management Review, planning and conducting Internal Audits- Support in the...

  • Quality Assurance Specialist

    1 mese fa

    Bardi, Italia Buscojobs A tempo pieno

    Offerta di Lavoro : Quality Assurance Specialist a MilanoTipo di Cliente : Azienda leader nel settore farmaceuticoPosizione : MilanoSettore : FarmaceuticoCaratteristiche dell'Azienda : Innovativa, dinamica e in costante crescitaValori dell'Azienda : Qualità, Innovazione, ResponsabilitàDescrizione del Lavoro Stiamo cercando un Quality Assurance Specialist...

  • Quality Control Specialist

    6 giorni fa

    Bardi, Italia Abb A tempo pieno

    **Quality Control Specialist**:**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations.Together, we are...

  • Senior Quality Assurance Specialist

    2 mesi fa

    Bardi, Italia Buscojobs A tempo pieno

    Abbott Core Diagnostics in Milan, Italy is looking for a Senior Quality Assurance Specialist.As a Senior QA Specialist, you will support the whole life cycle of our software products, either In Vitro Diagnostics (IVD) medical device software or non-medical software products.You will closely work with R&D organization to review and approve all software...

  • Quality Specialist, Quality Compliance

    2 settimane fa

    Bardi, Italia Ikea A tempo pieno

    **Job ID**: REF19172C**Date posted**: 26/09/2024**Company description**IKEA is one of the world's leading home furnishing companies. Our vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible will be able to...

  • Quality Assurance Specialist

    2 giorni fa

    Bardi, Italia Dhl A tempo pieno

    .BE AN ESSENTIAL PART OF EVERYDAY LIFEAre you the type of person who **takes initiative to solve problems** and pursue **continuous improvement opportunities?** Are you **proactive** and **flexible** to face changes and new challenges in a fast environment?Are you curious and desirous to learn and to see the impact of your skills?If so, **DHL Supply Chain...