Operations Manager

4 settimane fa

BOLOGNA, Italia Metro Italia A tempo pieno

Descrizione dell'azienda METRO è un'azienda internazionale leader nel commercio all'ingrosso nel settore HoReCa, specializzata nel servire le esigenze di alberghi, ristoranti e catering, nonché i commercianti indipendenti.
Presente in Italia in 16 regioni con circa 4.000 dipendenti e 49 punti vendita.
E tu, hai passione per la ristorazione e l'ospitalità?
Ti stiamo aspettandoDescrizione del lavoro METRO Italia, sta cercando per il punto vendita di BOLOGNA un Operations Manager.
Come Operations Manager in METRO avrai la responsabilità di garantire al Cliente un'esperienza di acquisto efficiente e distintiva al fine di ispirarlo e fidelizzarlo.In qualità di Operations Manager ti occuperai nello specifico delle seguenti attività:Sviluppo costante di un team di Capi reparto con competenze tecniche sull'assortimento ed i servizi offerti; instaurerai una relazione proattiva con i clienti Ho.Re.Ca e garantirai un'ottimale store execution a garanzia del Livello di Servizio.Gestione efficace ed efficiente del flusso merci dei propri reparti.
Sarai responsabile, in supporto al Sales Store Manager del mantenimento ottimale del punto vendita per quanto concerne il livello di servizio, ordine e disponibilità prodotti, in conformità con le procedure aziendali e le normative vigenti.Agire da interfaccia costante con la sede, le piattaforme e i fornitori, collaborando anche con la Sales Force per garantire un approccio più efficace della Customer Base finalizzato allo sviluppo della Share of Wallet e ad una migliore esperienza di acquisto.Coinvolgimento dello Store Team nella gestione dei Top Customer nel proporre servizi e soluzioni utili per il loro business gestendone eventuali problematiche e richieste.Guidare anche il reparto check-in/out al fine di garantire un livello di servizio in linea con gli standard aziendali ed assicurare le attività di accoglienza dei clienti al loro ingresso.Cosa possiamo offrirti per svolgere al meglio il tuo lavoro?Inserimento in un Team altamente qualificato, ricoprendo un ruolo strategico all'interno della nostra organizzazione.Formazione specifica del settore.Strumenti di lavoro orientati allo sviluppo digitale.Possibilità di crescita interna con percorsi di sviluppo ad hoc.Una quota di salario variabile al raggiungimento degli obiettivi.Qualifiche Istruzione: Diploma, Laurea triennale in ambito economico o equivalenti.
Conoscenza dell'assortimento merceologico, dei Clienti e del mercato Ho.Re.Ca.
Conoscenza dei metodi di analisi del mercato e dei flussi di merce.
Ottime capacità di leadership, coordinamento di un Team e forte orientamento al cliente e al risultato.
Lettura e analisi Conto Economico.
Buona conoscenza delle lingua inglese.
Esperienza: almeno 2 anni di esperienza in ruoli analoghi nel settore retail, GDO o affini.Informazioni aggiuntive Contratto di lavoro: Indeterminato.
Organizzazione del lavoro: Full-time.
Sede di lavoro: BOLOGNA.
L'annuncio rispetta quanto disposto dall'art.
10 del D.Lgs n. 276/2003.#J-18808-Ljbffr

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