Spares And Repairs Manager

3 settimane fa


Bardi, Italia Quojobis A tempo pieno

Quojobis
Main tasks:
- Manages scheduling and delivery of spare parts and of customer repairs. - Executes Service Level Agreements
Detailed tasks description and responsibilities
- The Spares and repairs manager reports to the Head of Operative Service.
- He/she leads a small team.
- Is accountable for S&R quotation and deliveries to customers in the domain of Airspace Mobility Solutions (NAVAIDS and Non-Radar Surveillance) with sales, costs, cash and quality responsibility.
- is accountable for updating the price list for Spares and Repairs.
- Is accountable for keeping the internal buffer stock up-to-date in size and type. - Ensures customer satisfaction and maintain Thales processes.
- monitors performances through relevant financial and efficiency indicators
- Performs Risk Analysis related to his/her area of responsibility.
- Has full international exposure, managing worldwide customers
- Proactively reply to customer queries in no more than 48 hours.
- Tasks and responsibilities are among others:
o Ensuring all necessary planning, execution and acceptance throughout the execution of the Service Level Agreement.
o Representing Thales interests within the assigned area of responsibility o Analysis of the Service Level Agreement content and implementation in delivery and service packages
o Monitoring and update overdue, sales, sales forecast costs and time schedules
o Creating and maintaining project documentation using Thales internal process instructions and tools
o Executing lessons learned corresponding feedback to the team and other departments o Participating in offers, create schedules, costs and risk assessments
o Driving Change Order Management and 'upselling' in running contracts in close cooperation with the Project Managers, Legal & Contracts and Sales community.
Education:
- Engineering degree or equivalent certification
- Certification PMI/PMP project manager (or comparable).
Experience:
- Minimum of 5 years of professional experience with focus on international business.
- Good knowledge of business administration, contract management and supplier management.
- Ability to stay cool under pressure
Skills:
- English is your daily business language.
- Knowledge of Italian, spoken and written, is a must.
- An additional language is appreciated.
- Ability to influence stakeholders
- Negotiation experience
- Microsoft Office expert Excellent written presentation and reporting writing skills.
- Independence and creativity in solving problems.
- Customer oriented
- Strength in dealing with international customers.
- Willingness to travel worldwide when required.
Settore: Industria aerospaziale
Ruolo: Ingegneria/Progettazione
Tipo di occupazione: Lavoro a tempo indeterminato



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