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Bottega Veneta Client Advisor

2 mesi fa


Milano, Italia Bottega Veneta S.R.L A tempo pieno

BOTTEGA VENETA Client Advisor page is loaded BOTTEGA VENETA Client Advisor Apply locations MILANO time type Full time posted on Posted 30+ Days Ago job requisition id R095742 Summary Bottega Veneta – inspiring individuality with innovative craftmanship since 1966.
Creativity lies at the heart of all that we do.
Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook.
An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.Job Description We are currently seeking a Client Advisor as part of our dynamic team in Milan.
How you will contribute: Manage inbound calls, emails, live chats and social media messages Support the business of the online store, placing online orders for customers Support the after-sale service of the online store Support the omnichannel services available for the customers Support stores with long distance sales Ensure that all customers queries are responded to both online and via phone Facilitate returns and repairs Ensure you are fully aware and continuously up to date on product and brand information, collections, procedures and processes, across all channels (digital, retail) Uphold Respect of Bottega Veneta Standards and Procedures/Guidelines Perform any other duties assigned to you by management Who you are: Languages: fluent in French, English and Italian Best if graduated in Languages or Communication Client centric mentality Ability to meet customer expectations Ability to work dynamically in a high-volume environment Exceptional written and verbal communication skills Computer proficient (Microsoft Suite) and internet savvy Outstanding luxury behaviours including listening and responding to customer needs to delivery outstanding service Previous experiences in Client Service field is a plus Why work with us?
This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow.
Talent development is a managerial principle at Kering and we are committed to fostering internal mobility.
Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.
Kering is committed to building a diverse workforce.
We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace.
It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world.
As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.
Job Type RegularStart Date 2022-12-01Schedule Full timeOrganization Bottega Veneta S.R.L About Kering A global Luxury group, Kering manages the development of a series of renowned Houses in Fashion, Leather Goods, Jewelry: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, Alexander McQueen, Brioni, Boucheron, Pomellato, DoDo, Qeelin, Ginori 1735 as well as Kering Eyewear and Kering Beauté.
By placing creativity at the heart of its strategy, Kering enables its Houses to set new limits in terms of their creative expression while crafting tomorrow's Luxury in a sustainable and responsible way.
We capture these beliefs in our signature: "Empowering Imagination".
In 2022, Kering had over 47,000 employees and revenue of €20.4 billion.
Join us to shape the Luxury of tomorrow with us.
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