Global Salesforce Solution Design Senior Specialist
2 settimane fa
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Global Salesforce Solution Design Senior Specialist, Metropolitan City of MilanClient: Amplifon
Location: Metropolitan City of Milan, Italy
Job Category: Other
EU work permit required: Yes
Job Reference: 429f9255cfad
Job Views: 13
Posted: 02.03.2025
Expiry Date: 16.04.2025
Job Description:Who we are Amplifon is an Italian multinational company and the global leader in hearing care solutions and services for retail expertise, customization, and consumer care.
More than 20,000 professionals every day in a network of more than 9,500 points of sale across 26 countries give back the joy of hearing, feeling, and living to thousands of people across the world.
In Amplifon, we believe people are the most important component of our success.
Thanks to our best-in-class Hearing Care Professionals and front and back-office Teams, we are able to put the everyday taps, pops, and splashes back into the lives of our customers.
We believe that it's only through strong investment in talent engagement, continuous professional development, support, and recognition that our people can exceed every limit and build a fulfilling career.
Amplifon is working on boosting a Winning Culture that will lead our employees towards the future, starting from the improvement of our Winning Workplace.
Aligned to this goal, we offer a hybrid working policy, allowing employees to work 9 days/month remotely.
What we are looking for We are looking for an additional resource to keep on strengthening our Salesforce team.
The candidates, within Amplifon Corporate Omnichannel Retail Applications Division, will report to the Global Retail Experience Manager and will be an active and strategic part of a long-term Digital Transformation project that aims at reviewing business processes and renewing front-office applications at a global level.
They will participate in the execution of an omnichannel platform design program based on Salesforce, and they will support its implementations across multiple countries.
Job details Engage with local and global internal customers to understand needs and translate them into business requirements.
Identify efficient solutions and define functional design to address new needs or gaps versus the in-place implementation.
Deal with system-integrators to challenge solutions and validate design.
Deal with the internal development factory to ensure high-quality delivery.
Network with business units and IT to integrate or ensure synergy with other software applications.
Support users by troubleshooting applications, by training users, or by delivering innovation.
Who we are looking for Degree or equivalent background.
Experience of about 3-5 years in the delivery of complex IT projects, focusing on the analysis, functional design, and testing of Salesforce solutions, operating in fast-paced and multi-country contexts.
Experience within the retail industry is a plus.
Experience with the Sales and Service Cloud modules (Salesforce admin).
Experience with field service and CPQs is a plus.
Fluent English is required.
Project management skills: ability to prioritize, meet deadlines, and concentrate on detailed information in a fast-paced demanding work environment with limited supervision.
Availability to 30% travel worldwide is required.
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