Lavori attuali relativi a Head Of Service - Bardi - Kion Group Ag
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Head of Service Operations
3 settimane fa
Bardi, Emilia-Romagna, Italia Kion Group A tempo pienoJob Title: Head of Service OperationsWe are seeking an experienced Head of Service Operations to join our team at Baoli EMEA, a member company of the KION Group. As a key member of our management team, you will be responsible for leading our central After Sales team and driving the growth of our after sales business in EMEA.Key Responsibilities:Manage the...
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Head of Global Communications
3 settimane fa
Bardi, Emilia-Romagna, Italia Copenhagen Institute Of Interaction Design A tempo pieno{"title": "Head of Global Communications", "description": "Job Title: Head of Global CommunicationsCopenhagen Institute of Interaction Design (CIID) is seeking a highly motivated and experienced Head of Global Communications to join our team. As a key member of our small, dedicated team, you will contribute to the vibrant and inspiring environment of...
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Head of Global Communications
3 settimane fa
Bardi, Emilia-Romagna, Italia Copenhagen Institute Of Interaction Design A tempo pienoJob Title: Head of Global CommunicationsCopenhagen Institute of Interaction Design (CIID) is seeking a highly motivated and experienced Head of Global Communications to join our team. As a key member of our small, dedicated team, you will contribute to the vibrant and inspiring environment of CIID.Key Responsibilities:Develop and implement communication...
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Head of Service Operations
2 settimane fa
Bardi, Emilia-Romagna, Italia Kion Group A tempo pienoAbout the Role:We are seeking a highly skilled and experienced Head of Service Operations to join our team at Baoli EMEA. As a key member of our management team, you will be responsible for leading our central After Sales team and driving the growth of our after sales business across EMEA.Key Responsibilities:Manage the Service & After Sales business of...
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Head Of Global Communications
2 mesi fa
Bardi, Italia Copenhagen Institute Of Interaction Design A tempo pienoCIID is seeking a Head of Global Communications to increase its visibility and expand its storytelling efforts worldwide.This role requires a strategic thinker who can write, edit, and amplify stories in a fast-paced environment.You will work closely with the management team, playing a senior role that involves a hands-on approach to executing various...
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Head of Global Communications
2 settimane fa
Bardi, Emilia-Romagna, Italia Copenhagen Institute Of Interaction Design A tempo pienoJob Title: Head of Global CommunicationsAbout the Role:Copenhagen Institute of Interaction Design (CIID) is seeking a highly skilled and experienced Head of Global Communications to join our team. As a key member of our small, dedicated team, you will contribute to the vibrant and inspiring environment of CIID.Key Responsibilities:Develop and implement...
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Head of Global Communications
2 settimane fa
Bardi, Emilia-Romagna, Italia Copenhagen Institute Of Interaction Design A tempo pienoJob DescriptionJob Title: Head of Global CommunicationsJob Summary: We are seeking a highly skilled and experienced Head of Global Communications to lead our global communication efforts. The successful candidate will be responsible for developing and implementing communication strategies that enhance our global presence and drive business growth.Key...
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Head Of Service
3 settimane fa
Bardi, Italia Kion Group A tempo pienoWhat we offer:Baoli EMEA is a member company of Germany's KION Group AG, one of the worldwide biggest suppliers for intralogistical trucks and service as well as automation and supply chain solutions.Baoli EMEA provides affordable forklift trucks, warehouse equipment and spare parts via a Sales & Service network to customers mainly in Europe, the Middle East...
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Head of Service Operations
1 settimana fa
Bardi, Emilia-Romagna, Italia Kion Group A tempo pienoAbout the RoleWe are seeking a highly skilled and experienced individual to lead our Service and After Sales team at Baoli EMEA. This is a key role within our organization, and the successful candidate will have the opportunity to make a real impact on our business.About the TeamYou will be responsible for managing the Service and After Sales business of...
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Head Of Finance
2 settimane fa
Bardi, Italia Velp Scientifica Srl A tempo pienoVELP is a leading manufacturer of Analytical Instruments and Laboratory Equipment. It is recognized globally as a premium supplier of high-quality elemental analyzers, Kjeldahl analyzers, solvent extractors, fiber extractors, oxidation stability reactors, stirring and mixing equipment, respirometric test, BOD and COD analyzers. Our analytical instruments and...
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Head Of Finance
2 mesi fa
Bardi, Italia Velp Scientifica Srl A tempo pienoVELP is a leading manufacturer of Analytical Instruments and Laboratory Equipment.It is recognized globally as a premium supplier of high-quality elemental analyzers, Kjeldahl analyzers, solvent extractors, fiber extractors, oxidation stability reactors, stirring and mixing equipment, respirometric test, BOD and COD analyzers.Our analytical instruments and...
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Head Of Finance
3 mesi fa
Bardi, Italia Velp Scientifica Srl A tempo pienoVELP is a leading manufacturer of Analytical Instruments and Laboratory Equipment. It is recognized globally as a premium supplier of high-quality elemental analyzers, Kjeldahl analyzers, solvent extractors, fiber extractors, oxidation stability reactors, stirring and mixing equipment, respirometric test, BOD and COD analyzers. Our analytical instruments and...
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Head Of Finance
3 mesi fa
Bardi, Italia Velp Scientifica Srl A tempo pienoVELP is a leading manufacturer of Analytical Instruments and Laboratory Equipment.It is recognized globally as a premium supplier of high-quality elemental analyzers, Kjeldahl analyzers, solvent extractors, fiber extractors, oxidation stability reactors, stirring and mixing equipment, respirometric test, BOD and COD analyzers.Our analytical instruments and...
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Head of Facility and Operations
2 settimane fa
Bardi, Emilia-Romagna, Italia Copenhagen Institute Of Interaction Design A tempo pienoJob ProfileWe are currently seeking a highly skilled and organized individual to fill the role of Head of Facility and Hosting at the Copenhagen Institute of Interaction Design in Bergamo, Italy. This person will be responsible for overseeing the day-to-day operations of the facility, ensuring all spaces are utilized efficiently and maintained to high...
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Head Waiter
3 settimane fa
Bardi, Italia Culture Digitali Srl A tempo pienoJob Title: Head WaiterCasa Cipriani Milano is seeking a Head Waiter to embody the authentic Cipriani welcome, with its simple yet refined elegance. The ideal candidate will provide exceptional service to guests, ensuring a memorable experience.Responsibilities:Deliver cordial, courteous, and efficient service to all guests.Take orders and serve food and...
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Head Of Trucks Refurbishment Operations
1 mese fa
Bardi, Italia Still S.P.A. A tempo pienoWhat we offer: La persona ricercata sarà assunta dalla società STILL S.p.A ., parte dell'organizzazione KION Industrial Trucks Services EMEA Italy .Questa comprende al suo interno i brand STILL, Linde Material Handling e Baoli.Questi brand sono parte del KION Group , gruppo internazionale leader nel settore del material handling e dell'intralogistica.Il...
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Head Of Facility
2 settimane fa
Bardi, Italia Copenhagen Institute Of Interaction Design A tempo pienoJob Profile We are currently looking for a Head of Facility & Hosting to take a multitude of operational and administrative tasks. This person will be at the centre of logistics, operations and hosting at the newly renovated Cascina Convento in Astino. In addition to logistics and operations, this role has a major impact in creating a nice atmosphere and...
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Head of Legal Italy
3 settimane fa
Bardi, Emilia-Romagna, Italia Hitachi Vantara Corporation A tempo pienoJob Title: Head of Legal ItalyHitachi Energy is seeking a highly skilled legal professional to serve as Head of Legal for our Italian entity. As a key member of our global legal team, you will provide expert legal advice to our business units in Italy, ensuring compliance with relevant regulations and instructions.Key Responsibilities:Provide legal advice on...
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Head Waiter
3 settimane fa
Bardi, Emilia-Romagna, Italia Hosco A tempo pienoHead Waiter Job DescriptionCasa Cipriani Milano is seeking a Head Waiter to embody the authentic Cipriani welcome, with its simple yet refined elegance. As a key member of our team, you will provide exceptional service to our guests, ensuring a memorable experience.Responsibilities:Deliver cordial, courteous, and efficient service to all guests.Take orders...
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Head Of Manufacturing
1 mese fa
Bardi, Italia Thales A tempo pienoLocation: Gorgonzola, ItalyThales people architect solutions that are relied upon to deliver operational advantage at every decisive moment throughout the mission.Defence and armed forces customers rely on us to deliver the full range of defensive systems for land, sea, and air.From early warning, to threat neutralisation, our platforms cover all levels from...
Head Of Service
3 mesi fa
Head of Service Business Operations page is loaded Head of Service Business Operations Apply locations Lainate (MI), Italy time type Full time posted on Posted 22 Days Ago job requisition id JR-0057446 What we offer:Baoli EMEA is a member company of Germany's KION Group AG, one of the worldwide biggest suppliers for intralogistical trucks and service as well as automation and supply chain solutions. Baoli EMEA provides affordable forklift trucks, warehouse equipment and spare parts via a Sales Service network to customers mainly in Europe, the Middle East and Africa.In this growing market segment Baoli EMEA is currently enhancing it's central After Sales and Technical Support team in Lainate, Italy. Our goal is to provide the best in class After Sales Services to our network partners. Therefore, we are looking for a After Sales Director (f/m/d). In this position you manage the central Baoli After Sales team and are hands-on responsible for the After Sales and Product Support across EMEA. You will collaborate with other central management functions on defining and implementing strategic measures to improve the After Sales performance towards dealers and customers in EMEA.We are a growing team in which you will have a real impact on customer satisfaction, the chance to implement your ideas, to personally grow and to jointly shape the future of Baoli EMEA.Please note: In this position you will work in English, as our network partners are located all around Europe, Middle East and Africa.Your general responsibilities:You manage the Service After Sales business of Baoli EMEA:Steering all After Sales related processes operational activities together with your team (see detailed insights below)Fostering our relations with internal as well as our external dealer networkTaking care to commercially grow the after sales business in EMEADefining and implementing strategic measures to professionalize our product supportYou lead a team of 5 direct and additional dotted line reportsYou manage budget and personnel planningYou measure and steer the operational and financial KPIs and take actions accordinglyDetails about your area responsibilities in Baoli EMEA Service After Sales:Dealer relationship management in EMEANurture our diverse and growing dealer network in all regards of After Sales supportEnsure the proper quality and quantity of provided support, guidance, and ensuring compliance with company standards and service protocolsGather feedback and drive necessary changes to make Baolis product support and after sales offering a competitive advantage in the EMEA marketParts support and business developmentEnsure proper parts identification and parts order processes for our dealer networkWork closely with our KION factories in China as well as central functions to improve our parts business support level and maximizing our after sales businessDefine and track of parts performance towards SS (Sales Service) network in collaboration with our KION parts warehouseDefine Baoli EMEA parts and software pricing and establish necessary price adjustmentsTechnical support, trainings documentsEnsure a proper remote and on-site support (on 1st and 2nd level)Make sure trainings for dealers are planned and performed, so they are well-versed in the latest truck models, service techniques, and best practicesCollaborate with factory on creation and publication of technical documentation and informationPlan, execute and track technical field campaignsProduct launches, warranty quality feedbackCollaborate with Product Management, Production and Sales departments on launching and developing new products, safeguarding Service requirements are matchedEnsure the proper technical execution of Baoli PDI (Pre-delivery inspection) in EuropeOverlook warranty procedures and performanceGather and provide structural feedback on quality issues towards the KION factory in ChinaStrategic development of After Sales performance Analyse data from the field. Steer KPIs, share insights and define short- and long-term measures to professionalize and grow the businessOversee the integration and utilization of technology, such as remote monitoring systems or diagnostic tools, to streamline service operations and enhance efficiencyTeam and budget managementManage, empower and enable your team membersCommunicate and demonstrate how to deliver excellent product supportDrive change initiatives, implementing new service processes, and communicate to ensure seamless adoption within the dealer networkManage budgets across different regions, optimize costs, and ensure effective resource allocation for service operations within each territoryTasks and Qualifications:Your qualifications:Experience in managing after sales operations. Preferrable in multiple countries, understanding regional regulations, and adapting service processesProfound experience in After Sales Service business models, products and operationsA good technical know-how regarding forklifts and/or similar productsExperience in collaborating and developing a centralized dealer networkFamiliarity in defining, communicating and executing strategic projectsExperience in leading employees disciplinary as well as functionalAbility to collaborate on a corporate level with other senior managersOrganized, solution driven as well as pragmatic and pro-active mindsetAbility to challenge the status quo and continuously strive for improvementsActive, self-starting approach with a can-do attitudeStrong communication facilitation skillsFluent in written and spoken English What we offer: A company with future: Baoli EMEA is a growing company in a very dynamic business field, as part of German KION Group we are building up a solid base for long-term success A job which allows you to have a real impact: As part of a comparable small business unit within KION Group, you have the chance to implement your ideas to improve the Baoli processes and business modelOur basics: Possibilities for regular remote work, attractive compensations employee benefits, chances to learn new professional skills, a cantina with company subsidized prices, an open and friendly working environment About STILLSTILL provides tailor-made internal logistics solutions worldwide and provides smart networking solutions for forklift trucks and warehouse technology, software, services, and maintenance. The company—founded by Hans Still in 1920 with a great deal of creativity, entrepreneurial spirit, and quality—quickly developed into a world renowned and strong brand. Today, around 9000 qualified employees from Research and Development, Production, Sales and Service work to meet the requirements of customers all over the world. STILL is part of the KION Group, which is the largest manufacturer of forklift trucks and warehouse trucks in Europe, measured by units. Within the KION Group, we are helping to shape the future together with our strong brands Linde, STILL and Dematic and represent the very best our industry has to offer. The KION Group is a global enterprise made up of more than 42,000 employees in more than 100 countries. Our culture is shaped by the shared values of the KION Group: integrity, collaboration, courage, and excellence. #J-18808-Ljbffr