Rental & Ecommerce Assistant Manager

1 settimana fa

Milano, Italia Hr Solutions & Results A tempo pieno

Our Client is one of the most innovative Car Manufacturer
**Posizione**:
We are looking for
Rental & E-commerce Assistant Manager
The Rental & e-commerce Assistant Manager is responsible of developing and improving new projects related to e-commerce, subscriptions, and digital Customer Experience, in accordance with OEM vision and plans.
More in details, for Online Sales, the Rental & e-commerce AM:
- Maintains the online platform, displaying updated offers and contents
- Runs market benchmarking to keep the best offer positioning
- Suggests the best strategy to make the channel as attractive as possible, including marketing plan
- Delivers regular and ad hoc reports about the project results and trend
- Coordinates all the IT developments needed
- Makes training to Field force and Dealers
For Car subscriptions project:
- Analyses the market to deliver a complete benchmark study
- Supports the continuous improvement of IT infrastructure and Customer Experience
- Takes care of the relationship with external parties to run the operations
- Gives support to Dealers in case of need
- Evaluates business performance to propose commercial campaigns or any action to promote the business
- Coordinates the implementation of the Marketing plan to improve awareness and achieve target
For all the other projects involving a digital contact with Customers, the Rental & e-commerce AM is involved to define processes and Customer/Dealer journeys.
**Requisiti**:
**Your Talents**:
Bachelor's or master's degree in economic, engineering or related fields
5 years of experience in the automotive industry, leasing/rental experience nice to have
English: fluent, spoken and written
MS-office proficient
IT systems management (incl.
Tableau)
Project Management
Team working, communication, public speaking, reliability and organizational skills with good negotiation ability
**Altre informazioni**:
The offer is addressed to people of both genders in compliance with Legislative Decree n. 198/2006.

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