Field Service Engineer

4 mesi fa

Parma, Italia Sidel A tempo pieno

Field Service Engineer - Mechanical Contract Type Permanent Country ITALY Location Parma Your opportunity YOUR OPPORTUNITYSidel is looking for a Field Service Engineer (FSE) specialized on Mechanic; the main focus is the following:- Perform Installation, start-up, commissioning and test of the Sidel Equipment supplied to customer sites;- Perform technical assistance during and after the warranty period, carry out training and other after sales services of Sidel's equipment installed at customer sites.- Finally, a good understanding of the customer needs is to be developed to provide objective advice and to ensure customer satisfaction.
Your Mission - Test and evaluate equipment performance at customerplant, based on technical, contractual and safety specifications;- Operate on Mechanical systems, HMI for regularactivities and troubleshooting as per Standard Operating Procedures.
Executebasic electrical work (e.g.
cable wiring)Properly handle, check and transfer equipmentnon-conformities;Prepare Job Progress Chart and technical reports inreference to carried-out activities;Ensure ultimate internal and external customersatisfaction;Perform activities in line with the StandardOperating Procedures (SOPs), Sidel coordination plan rules and customer rules;Report after sales opportunities detected onCustomer site;Coach junior colleagues on the on-site behavior,technical activities, troubleshooting and report-ing deliverables;Report to the ISM for team site activities.
Your Profile Education Qualificationsand Language Requirements:Technical professional qualification or Bachelor degreein Engineering as a plus;English fluent, written and spoken;Other foreign language as per regional allocation isa plus.ProfessionalQualifications and Experience:At least 5 years of experience in field activities;Experience in the beverage industry;Consolidated technical background on Mechanic;Knowledge of Sidel Portfolio is a plus;Aseptic knowledge is a plus;Availability to travel ( Up to 90% Italy and Internationally, mainly Europe).Key LeadershipBehaviour:Managing and measuring Work;Process Management;Problem Solving;Action Orientated;Peer Relationships.

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