Dealer Coach

3 settimane fa

Milano, Italia Adecco Italia A tempo pieno

Professional Solutions, an Adecco Group company and specialist in creating solutions and managing Outsourcing services, operates nationwide in two main areas: Field Marketing and Operations.We are looking for highly motivated individuals for the role of: Dealer Coach (German Language) The candidate will be responsible for maintaining the quality and service standards of the technical support team in claims processing.Activities: - Kick-off: program presentation, - Implement Builder's Standards and Processes, - Back-office activities - Identify and monitor KPIs Used, - Highlight and share in a reasoned manner strengths/weaknesses as well as axes, - Dealer Improvement Analysis (SWOT Analysis), - Develop a periodic action plan and monitor implementation.Requirements: - Previous experience in the automotive/motorcycle industry.- Mandatory knowledge of German and English language (at least B2).- Knowledge of automotive components (related to engine, injections, electrical components).- Knowledge of technical documentation.- Coaching experience on Used Car at manufacturer or dealership - Good command of Office Package (Excel in particular) - Customer Orientation - Willingness to travel frequently - Good interpersonal skills What we offer: -Retribution and placement will be evaluated according to the actual skills of the resource, offering a contract commensurate with experience.-Working tools.Professional Solutions srl è un datore di lavoro di pari opportunit che sostiene la diversit e l'inclusione.Il presente annuncio è rivolto ad entrambi i sessi ai sensi del D.Lgs 198/2007 ed a persone di tutte le et , nazionalit , etnia, orientamento o espressione di genere, orientamento sessuale e credo religioso ai sensi dei decreti legislativi 215/03 e 216/03.vetrinabakeca

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