Marketplace Manager

2 giorni fa

Milano, Italia Etro A tempo pieno

We are looking for a Marketplace Manager to manage and optimize the company's presence on key eCommerce marketplaces (Farfetch, Miinto, Tmall, Naver etc) to drive sales and profitability, ensuring excellent customer experiences and compliance with each platform's policies.KEY RESPONSABILITIESDevelop and implement strategies to increase sales and profitability on all marketplaces.Manage and optimize product listings on various online marketplaces.Liaise with internal departments (such as marketing and sales) to ensure product listings are attractive and competitive.Improve customer acquisition via eCommerce marketplace channels.Monitor and analyze marketplace metrics to identify trends and sales opportunities.Collaborate with the marketing team to develop promotional strategies tailored to the eCommerce marketplace, elevating ROI of marketplace marketing/promotional investments.Coordinate with the ecommerce operations team to ensure excellent customer experiences specific to the eCommerce environment.Responsible for the successful launch of products on eCommerce marketplace platforms, working with the appropriate teams to source needed assets and information.Manage relationships with marketplace vendors and negotiate contracts and terms, focusing on eCommerce-specific vendor management.Ensure compliance with marketplace policies and regulations, especially in the eCommerce context.Forecast and track sales trends and profits within the marketplace channels.Develop and manage marketplace budgets and goals, with a deep understanding of eCommerce budgeting.Provide regular reports on marketplace performance to senior management, highlighting eCommerce-specific metrics.Coordinate with inventory teams to ensure adequate product supply for eCommerce platforms.Identify new marketplace opportunities and platforms for expansion, within the eCommerce sector.Manage any escalations related to marketplace operations, focusing on effective eCommerce issue resolution.Stay up-to-date with industry trends and competitor activities within the eCommerce landscape.PROFILEDegree in business, marketing, or a related field.At least 3 years of experience managing eCommerce marketplaces such as Farfetch, Miinto, and Tmall, with proven sales growth results.Previous experience working at Farfetch is a strong plus.SkillsIn-depth knowledge of major eCommerce marketplaces (Farfetch, Miinto, Naver, Tmall).Experience in product listing optimization and managing marketplace-specific metrics and KPIs.Strong negotiation and vendor management skills within the marketplace environment.Analytical skills to interpret data and identify sales trends.Knowledge of marketplace policies and regulations.Excellent collaboration skills with cross-functional teams (marketing, operations, etc.
).Familiarity with analytics tools and marketplace management platforms.Job type: Tempo indeterminato/PermanentPosted: 2025-01-03T00:00:00 3 days agoAbout usFounded in 1968 by Gerolamo Etro and headquartered in Milan, Italy, Etro is now a luxury brand with a global reach, boasting recognition from consumers around the world.
Etro's international presence is based on a multi-channel strategy that makes the brand's offer available in different markets, starting from about 140 flagship stores in over 58 countries across Europe, the United States, Russia, the Middle East and APAC.
Milan, London, Paris, New York, Beijing and Tokyo are just some of the capitals in which Etro boasts a solid presence through prestigious locations situated on the main streets of the luxury shopping map.
Etro's distribution network also includes 20 travel retail outlets that extend the brand's shopping experience to major international airports, as well as a careful selection of the main department stores and multi-brand boutiques on the wholesale channel.
Finally, the online channel plays an increasingly central role in making the Etro experience accessible to the final customer wherever he or she may be, with directly managed e-commerce currently operating in Europe, the United States and Japan, alongside a series of exclusive partnerships with the most important digital sales channels on an international scale.
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