Enterprise Digital Specialist

2 giorni fa

Milano, Italia Microsoft A tempo pieno

In SMC and Digital Sales, we have set out with the purpose to empower our customers through the unique value of the Microsoft cloud by building a globally-led, digital-first scale organisation aligned with partners. Dedicated to one of the fastest growing customer segments, the Small, Medium, Corporate (SMC) and Digital Sales organisation is committed to delivering the global digital scale engine for our business
- this is where you come in. As part of local subsidiaries or Digital Sales centers around the world, you will support a dedicated set of customers in identifying and achieving their business objectives through best-in-class digital engagement and partner co-selling. You will also have an opportunity to work cross-collaboratively while living our shared SMC and Digital Sales Culture priorities: Diverse and Inclusive, Wellbeing, Sustainability, Giving and Learning. If you have been described as customer obsessed and have a passion for digital-first solutions, we invite you to learn more about the SMC and Digital Sales organisation and the value we deliver to our customers, partners, and one another, every day.
The Digital Sales for Enterprise team drives growth for Microsoft by helping customers realise the value of the Microsoft Cloud. Powered by a world-class connected sales and marketing platform, this team leverages marketing insights to reach customers when and where they want to engage digitally to help solve their business problems. We're powered by the latest innovations in Microsoft Dynamics 365 to engage with customers, collaborate globally, and acquire and retain new business for Microsoft.
We are looking for an Enterprise Digital Specialist, specialising in Security solutions, who will work with our most important customers within our enterprise organisation. You will drive the day-to-day execution of Microsoft's strategic business priorities - selling best-in-class cloud services and platforms to our managed customers and building digital transformation momentum for our customers, partners, and Microsoft.
Microsoft continues to invest in cybersecurity and research, to provide our customers with solutions that secure devices, identities, apps, clouds—the fundamental fabric of our customers' lives—with the full scale of our comprehensive multi-cloud, multiplatform solutions.
Your exceptional sales skills, deep understanding of enterprise needs, and ability to build strong customer relationships will be instrumental in achieving sales targets and driving customer success.
This role is flexible in that you can work up to 50% from home.
As a Security Digital Specialist, you will play a vital role in driving business growth by generating new leads, engaging with prospective clients, and building strong relationships. You will receive comprehensive training and mentorship to develop your sales skills and gain a deep understanding of Microsoft products and solutions.
If you're a team player with an entrepreneurial spirit, eager to learn, and interested in making an impact, delivering on outcomes for enterprise customers, come join our creative and inclusive global sales team. We value strong communication, collaboration, and motivated individuals who embrace connected sales and marketing innovation. At Microsoft, our mission is to empower everyone to achieve more, and we foster a culture of respect, integrity, and accountability where all can thrive and do their best work.
**Responsibilities**:
- Customer First Mindset - Engage with and enable our customers and key decision-makers, delivering a connected customer engagement experience and driving customer satisfaction, through digital sales excellence, empowered by world-class data, marketing systems and platforms.
- Meet operational standards and maintain reporting accuracy for key metrics - including response rates, prospecting activity tracking, pipeline, conversion, velocity, and accuracy. Adopt program processes, procedures, and tools to provide accurate on-time reporting that maximizes attainment of strategic goals and delivers competitive business insights, trends, and analysis.
- Share best practices, learnings, and customer insights with stakeholder groups to elevate team capabilities and drive change based on insights.
- Work in a fast-paced, collaborative, and dynamic teaming environment with field specialists, technical resources, and partner teams to effectively manage customer opportunities, deliver connected customer experiences, achieve customer outcomes with Microsoft's leading cloud technologies, and accelerate value across the customer lifecycle.
- Effectively turn prospects and qualified digital leads into opportunities and revenue pipeline and engage with customers across industries, company sizes and types to determine their needs and identify opportunities to fulfill their needs with Microsoft's leading cloud technologies, with this role particularly focused on the specific solution area you are driving.

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