Contract Logistics Quality Specialist

4 settimane fa

Bardi, Italia Kuehne + Nagel As A tempo pieno

Are you a Contract Logistics Quality Specialist? Do you want to work in the largest logistics company of the world?
Your Role Contract Logistics Quality Specialist works within Contract Logistics. In this case, She/He will operate for adidas Campus South, our new fully automated warehouse located in Mantua, which, with over 130,000 square metres, will represent an unparalleled example of excellence and innovation in automated technology operations. Working as part of the Customer Service team, the Contract Logistics Quality Specialist will conduct monitoring and supervising activities related to warehouse inventory processes with the aim of improve quality standards and reduce potentials issues with an impact on goods workflow.
With this aim, She/He will strictly collaborate with Operations, to share information and proper practices to operate correctly to ensure an efficient goods workflow. Your Responsibilities In collaboration with Operations, review all relevant goods workflow processes, isolating issues, verifying correct processes, and ensuring that all required quality standards are always met
Analyse internal and external errors including customer complaints using root cause analysis, then implement preventative measures and optimization of quality processes
Develop, implement, and deliver quality control and easy to understand reports, charts, and/or dashboards to communicate information about right operational practices and potential issues
Develop and implement a daily inventory task routine capable to identify errors efficiently and quickly, and consequently coach Operations and other departments about right practices
Ensure that processes for inventory claims, returns, damaged goods handling are completed, and identify measures to reduce damages
Identify and resolve identified inventory issues via root cause analysis
Deliver all required of stock counts in accordance with customer requirements and KN guidelines
Your Skills and Experiences 2 – 5 years' experience preferably in multinational companies better if automatized or relevant studies in the field
Experience of communicating with a wide range of stakeholders, including peers and leadership in operational and fast paced work environments
Demonstrated ability to work in diverse teams, curiosity, and flexibility
Experience with metric oriented and data analysis-based work environments characterized by the respect of strict SLAs and deadlines and ability to prioritize issues and tasks by using ticketing systems
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