Senior Network Engineer

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Posting DetailsPosting Number: 20244050S
Position Title: Senior Network Engineer
Position Type: Staff
Location: Villanova, PA
Recruitment Type: Internal/External Applicants
Work Schedule: full-time/12-months
Avg Hours Week
Department: 717-UNIT - Data Networks Services
Position Summary: The Senior Network Engineer reports to the Assistant Director, Data Networks, working with a team of professionals to plan/manage the overall architectural design and daily operations of Villanova's data and voice networks. This position directly contributes to the planning and managing of campus connectivity and network reliability/resiliency, working to ensure service uptime and quality to meet the needs of campus operations. This position will engage proactively with key vendors and campus partners to assist in designing network infrastructure that meets current and future needs, as well as the continual monitoring and improvement of delivery of data and voice network services. This position is expected to have in-depth technical expertise for both tactical and operational initiatives for our wired/wireless data networks and digital/analog voice networks.
Duties and Responsibilities: Operational and Project Work: Planning, Building, Managing Data/Voice NetworksContribute to the design, implementation, support, and ongoing enhancements of more redundant and resilient data/voice campus networks.Continual, proactive observation of the status, health, utilization, and performance of enterprise networks through use of monitoring and capacity planning tools.Support of mission critical operations: core and distributed campus networks (wired and wireless), campus telephony solutions, internet connectivity, and bandwidth.Collaborate with team members and other teams within University Information Technologies (UNIT) to take a more holistic approach to equipment lifecycle, with special emphasis on the security of said infrastructure: design, purchase, asset tracking, build, configuration, monitoring, enhancement, and timely replacement of all hardware and software tied to data/voice networks.Research, Development, and Service Delivery AssessmentEngage in the Continual Service Improvement process with colleagues to assess services and processes, identifying opportunities for enhancements or replacements.Administrative ResponsibilitiesFacilitate knowledge transfer between units inside and outside of UNIT.Generate quotes, purchase requests, and justification for procurement of equipment and services.Participate in meetings relevant to this position and team across campus.Create and facilitate change requests for approval on all production networks.Participate in planning activities for establishing future directions for networks and connectivity based on support metrics, customer experience, and their contribution to the mission of Villanova.Outreach and Campus EngagementContribute to UNIT's outreach and customer relations efforts, working with staff to assure that customer needs are met.Work with clients and units both inside and outside UNIT to assure satisfactory delivery of services in an efficient manner.Provide technical support and consulting to colleagues both internal and external to UNIT to ensure systems and services are more secure, sustainable, and scalable.Cultivate and maintain strong partnerships with key internal and external campus colleagues. Engage proactively to build strong relationships with strategic vendors.Perform other duties and assist with projects as assigned.Minimum Qualifications: Formal EducationBachelor's degree or equivalent combinations of relevant certifications, education, training, and work experience will be consideredWork Experience5+ years' experience administering network equipment5+ years' experience working with large, complex campus networks5+ years' experience working with OSPF and BGP routing3+ years' experience deploying and supporting wireless infrastructure3+ years' experience in data center network design or support1+ years' experience with Linux-based systems or command-line interfaces (CLI)Work SkillsPossess a growth mindset with an eagerness to learnCurious by nature, with a willingness to ask difficult questionsTalent for building effective relationships and working in a teamExcellent time management and planning skillsAbility to document the work of oneself and othersSpecific Job KnowledgeExpert understanding of wired (Ethernet) or Wireless networkingExpert understanding of bridging/switching/routing: OSPF/BGP, VLAN, NAT, TCP/UDP, QoSFoundational understanding of network security: Firewalls, ACLs, RADIUS, IDS/IPSFoundational knowledge of network management: SNMP, NetFlow, Packet AnalysisEquipment KnowledgeThorough understanding of fiber optic installation and support (designing, splicing, testing)Thorough understanding of copper installation and support (designing, splicing, testing)Preferred Qualifications: Formal EducationBachelor's degreeCertifications in wired, wireless, and/or telephony networking work experienceWork ExperienceExperience working in a higher education settingWork SkillsAbility to apply empathy-based communications and actions to support customersAbility to translate needs/issues with both functional and technical audiencesStrong analytical skills in identifying trends and making business/technical decisionsSpecific Job KnowledgeFoundational understanding of telephony protocols, services, and integrationsEquipment KnowledgeJuniper Junos OS, Cisco Command Line, Authentication Services, Radius/ClearPassWireless site survey and evaluation toolsPhysical Requirements and/or Unusual Work Hours: Tools, machinery and equipment used: Basic hand tools
Environmental conditions: N/A
Physical requirements: Occasional lifting and carrying of equipment of varying weights (up to 100 lbs.) may be required
Special Message to Applicants: Posting Date: 06/24/2024
Closing Date (11:59pm ET):
Salary Posting Information: Commensurate with experience
Salary Band: J
Job Classification: exempt
References NeededMinimum Number of References Needed: 3
Maximum Number of References Needed: 3
Supplemental QuestionsRequired fields are indicated with an asterisk (*).
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Documents needed to complete your application:Required Documents Resume / Curriculum VitaeCover Letter / Letter of InterestOptional Documents Other Document
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