Human Resources

1 settimana fa

Firenze, Italia Threeriverscasino A tempo pieno

Description
The Training Specialist is responsible for ensuring Three Rivers Casino Resort (TRCR) Florence, Coos Bay and Ocean Dunes Golf Links (ODGL) Team Members receive mandatory, relevant and effective training to enhance their skills, knowledge, and overall performance as well as assists various departments in identifying training needs, developing training materials, and organizing training sessions.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Designs, develops and updates training programs and materials to meet organizational goals.Utilizes various instructional techniques and formats, including workshops, webinars, e-learning modules, and on the job training.Schedules and coordinates training sessions, ensuring availability of trainers, facilities and resources.Manages training logistics, including setup, equipment and materials.Facilitates training sessions, workshops and presentations, ensuring a dynamic and engaging learning environment.Monitors and evaluates the effectiveness of training programs, making adjustments as needed.Collaborates with department Directors and Team Leaders to identify training needs and gaps in Team Members skills and to ensure training alignment with organizational objectives.Assists in conducting surveys to assess Team Members needs and gaps in training.Maintains accurate records of training attendance, feedback and results.Prepares and presents regular reports on training activities and outcomes to management.Works closely with subject matter experts to ensure the accuracy and relevance of training content.Stays informed on industry trends, best practices and advancement in training and development.Continuously assesses and enhances training programs to address evolving organizational needs.Ensures that training programs comply with relevant laws, regulations and company policies.Monitors and tracks Team Member certifications and compliance requirements.Other duties as directed by management.WORK ENVIRONMENT While performing the duties of this job, Team Members may be exposed to secondhand tobacco smoke, including regular exposure for those working on the casino floor. The noise level in the work environment is usually moderate and can occasionally reach a high level for short periods of time.
PHYSICAL REQUIREMENTS Must be able to sit, stand and/or walk for up to 8 hours.Must be able to carry, reach, twist, bend and squat frequently.Must regularly lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds with assistance as needed.SERVICE COMMITMENTS - Exceptional Guest Service is key to the success of Three Rivers Casino Resort and each of our Team Members. We live our Service Commitments in all interactions with every guest and Team Member, starting with #1 "Be Kind. Always." Your commitment will help us meet our Purpose.
EVERY DAY, WE DELIVER UNCOMMONLY KIND EXPERIENCES THAT CONNECT PEOPLE TO THE COAST. Requirements
EXPERIENCE, EDUCATION AND ELIGIBILITY Minimum age requirement for this position is 21 years old.Must have a valid driver license and be insurable by TRCR's insurance agency.Must have a Bachelor's Degree in Human Resources, Training and Development or related field OR equivalent combination of education and experience.Proven experience as a Training Coordinator or similar role.Intermediate understanding of computer programs, with proficiency in all windows applications required.Strong understanding of adult learning principles and instructional design.Excellent communication, presentation and interpersonal skills.Organizational and project management abilities.Ability to communicate clearly and effectively in English, verbally, in writing or by other acceptable means.Comply with pre-employment, random and reasonable suspicion alcohol and drug testing.Receive and maintain a valid gaming license from the CTCLUSI Tribal Gaming Commission.Availability to work all shifts including weekends and holidays based on the needs of the department and for special casino events.
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