Customer Care Specialist

4 settimane fa

Messina, Sicilia, Italia G Digital Srl A tempo pieno

**Offerta di Lavoro: Customer Care Specialist**
Sei appassionato del servizio clienti e desideri fare parte di un team dinamico e orientato al cliente?
La nostra azienda è alla ricerca di un Customer Care Specialist per unirsi alla nostra squadra entusiasta e collaborativa.
Se sei una persona comunicativa, orientata al dettaglio e desiderosa di crescere nel campo del customer care, questa potrebbe essere l'opportunità che stavi cercando
**Responsabilità**:
- Fornire assistenza e supporto ai clienti per risolvere problemi, rispondere a domande e fornire informazioni sui prodotti o servizi.
- Registrare e aggiornare con precisione le informazioni dei clienti nel sistema.
- Collaborare con altri dipartimenti per garantire una risoluzione efficace delle problematiche dei clienti.
- Contribuire a mantenere alti standard di soddisfazione del cliente attraverso un servizio tempestivo e di qualità.
**Requisiti**:
- Laurea o diploma equivalente.
- Conoscenza professionale lingua inglese (verrà verificata in fase di selezione)
- **Eccellenti capacità comunicative e relazionali.
**:
- Orientamento al cliente e capacità di gestire situazioni complesse in modo professionale.
- Tanta pazienza
- Capacità di lavorare in team e adattarsi a un ambiente di lavoro dinamico.
- Conoscenza di base degli strumenti informatici e della posta elettronica.
- **Esperienza pregressa nel servizio clienti è un plus**
**Offriamo**:
- Un ambiente di lavoro stimolante e collaborativo.
- Opportunità di crescita e sviluppo professionale.
- Formazione approfondita sulle procedure e i prodotti dell'azienda.
- Pacchetto retributivo competitivo.
Se sei pronto per metterti alla prova in un ruolo che valorizza le tue capacità di comunicazione e relazione con il cliente, inviaci il tuo curriculum vitae e una lettera di presentazione che illustri le tue motivazioni per questa posizione.
Contratto di lavoro: Tempo pieno, Tempo determinato
Durata contratto: 12 mesi
Retribuzione: a partire da €600,00 al mese
Benefit:
- Computer aziendale
- Supporto allo sviluppo professionale
Disponibilità:
- Dal lunedì al venerdì
Requisito linguistico flessibile:
- Italiano non richiesto
Retribuzione supplementare:
- Tredicesima
Istruzione:
- Laurea triennale (Obbligatorio)
Esperienza:
- addetto/a assistenza clienti: 1 anno (Obbligatorio)
Lingua:
- inglese (Preferenziale)
Data di inizio prevista: 30/10/2024

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