Solution Advisor Senior Specialist
1 mese fa
Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now
What you'll do As a Solution Advisor Senior Specialist, you will be the technical asset to the EMEA Sales Team, helping our Solution Sales Executives and their prospective customers understand how to solve different business challenges with the LeanIX solutions.
You will educate and guide current and prospective customers toward the optimal setup needed to derive value from our product in a variety of different environments. Solution Engineers should be both technical and possess excellent communication skills, with the ability to describe complex problems using easy to understand language.
You will work closely with the Customer Success and Product teams to ensure alignment with all product developments and customer use cases. In addition to having knowledge of Enterprise Architecture frameworks and IT Portfolio Management methodologies, the ideal candidate is passionate about both the LeanIX product and taking a consultative approach toward advising customers.
Responsible for performing technical discovery with partners and end-users to uncover business challenges.Solve problems and demonstrate value by architecting customer solutions.Manage and develop partnership relationships and expectations and deliver a high level of customer satisfaction.Convey partner and customer requirements to internal technical experts when necessary.Successfully manage and execute technical proof of concepts (POCs).Build a community of technical resources at our partners that will sponsor LeanIX within the partner and their customer base.What you bring 7+ years of Enterprise level presales experience within B2B SaaS environment.Experience with giving tailored software live demos to prospects, customers or partners.Nice to have knowledge of EA or IT Service Management sales experience.Ability to compile powerful PPT decks in minimal time and relevant content to the audience.Nice to have previous presales experience with IT engineering and operations targeted personas.Analytical mindset with a focus on data-driven decision making.Outstanding technical communication, presentation and relationship skills.Passionate about solving problems with technology.Ability to manage multiple projects simultaneously.Demonstrate great solution selling - Through storytelling and solution demos, help prospects to understand how LeanIX supports digital transformation.Fluent in English and Italian.
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